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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates hands-on expertise in Salesforce core products, including Sales Cloud and Service Cloud, with a strong focus on configuring and deploying scalable solutions. Capable of managing the end-to-end implementation lifecycle while providing consulting and training to stakeholders.
Highest-signal resume keywords
Salesforce Core ProductsSalesforce Administrator CertificationEnd-to-End Implementation LifecycleDeclarative AutomationStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationData MigrationTesting and Quality AssuranceSolution DesignBusiness Process MappingClient Stakeholder ConsultingImplementation Effort EstimationScope of Work DocumentationUser Acceptance TestingDeclarative Automation
Soft Skills
CollaborationIndependent WorkProject ManagementTraining DeliveryProblem Solving
Tools & Technologies
SalesforceSales CloudService CloudReportsDashboardsData ModelsSecurity ConfigurationsAI Capabilities
Certifications & Qualifications
Salesforce AdministratorPlatform App BuilderSalesforce Consultant Certification
Industry Keywords
Pre-Sales DiscoveryBusiness RequirementsFunctional RequirementsTechnical RequirementsHigh-Growth EnvironmentClient Status DiscussionsImplementation WorkstreamsFast-Paced EnvironmentDeployment SupportTravel Requirement
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Participate in pre-sales discovery and document business, functional, and technical requirements
- Translate proposed solutions into clear Scopes of Work
- Partner with Practice Directors, Solution Architects, and Project Managers to estimate implementation effort and identify delivery skills
- Capture business needs, define requirements, and map current and future-state business processes
- Design and configure scalable Salesforce solutions using standard platform capabilities and industry best practices
- Own implementation workstreams as a hands-on builder
- Facilitate discovery sessions, solution workshops, project kickoffs, demonstrations, and client status discussions
- Build and maintain declarative automation, data models, security and sharing configurations, reports, dashboards, and other platform components
- Support integrations, data migration, troubleshooting, and issue resolution
- Create and execute test plans, perform functional and system testing, support user acceptance testing, and provide quality assurance
- Document solution designs and configurations
- Deliver end-user training as needed
- Own assigned deliverables through deployment and post-launch support
- Continuously learn, collaborate across teams, and explore AI capabilities to improve efficiency, insights, and client outcomes
Requirements
What you’ll need- Demonstrated hands-on competency with Salesforce core products, including Sales Cloud and/or Service Cloud
- Salesforce Administrator, Platform App Builder, or Consultant certification
- Minimum of 4+ years of experience working on the Salesforce platform
- Recent hands-on experience configuring, testing, and deploying production Salesforce solutions
- Experience across the end-to-end implementation lifecycle: discovery, solution design, build, testing, deployment, and support
- Experience providing business, operational, and technical consulting to client stakeholders
- Ability to translate requirements into workable platform solutions
- Ability to work independently and collaboratively and guide less-experienced team members
- Strong written and verbal communication skills
- Ability to manage multiple project workstreams or priorities simultaneously
- Ability to log time daily for client and project reporting
- Ability to work in a fast-paced, high-growth, innovative environment
- Minimum 20% travel
- Candidates throughout the United States may be considered
- Salesforce certifications or specializations beyond the core platform are required
- Bachelor's degree
- Must verify identity and eligibility to work in the United States
- Crowe is not sponsoring work authorization at this time
Benefits
Comp & perks- Real flexibility to balance work with life moments
- Well-being support
- Career growth and leadership opportunities
- Career Coach guidance and consistent career-goal meetings
- Inclusive culture that values diversity
- Comprehensive total rewards package
- Travel minimum of 20% (role-related compensation/perk)
