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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis for technology projects, particularly in HR and Payroll systems, while applying Agile methodologies to enhance client outcomes and improve business processes. Strong analytical skills and effective communication abilities are essential for stakeholder engagement and project delivery.
Highest-signal resume keywords
Business AnalysisHR/Payroll ProcessesAgile MethodologyStakeholder EngagementALM Software (JIRA, DevOps, ELM)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Process ImprovementTechnology Project ManagementAnalytical ResearchUser Story WritingProcess DocumentationClient PresentationsTesting and ReconciliationQuantitative SkillsMicrosoft Office SuiteHCM Technology Implementation
Soft Skills
Attention to DetailCommunication SkillsSelf-MotivatedCollaborativeFlexible
Certifications & Qualifications
CBAPCSMPMI-PBAPMP
Industry Keywords
Public SectorHuman Capital ManagementPayroll SystemsEnterprise-Level Government SystemsProject Lifecycles
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Design and implement solutions with public sector clients to improve business processes and address organizational challenges
- Analyze business operations and develop actionable recommendations
- Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements
- Deliver written reports, process documentation, and client presentations
- Support analytical research to align policies, procedures, and business needs with configured functionality
- Apply Agile methodology to write user stories, plan and monitor development and deployment progress, and demonstrate delivered functionality
- Support testing and reconciliation from the functional/business process perspective
- Collaborate with project managers to complete projects on time and within budget
- Support proposal development, client relationship management, and business development efforts
- Lead and contribute to projects modernizing government Human Capital Management and payroll systems
- Continuously learn, collaborate across teams, and use technology and emerging AI capabilities to improve efficiency, insights, and client outcomes
Requirements
What you’ll need- Undergraduate degree and a minimum of 5 years of professional experience performing technology project business analysis (strict qualification requirement)
- In-depth knowledge of HR/Payroll processes
- Prior experience working on HCM technology implementation projects or implementing payroll or HCM software
- Prior experience using ALM software (JIRA, DevOps, ELM)
- Experience performing work in a structured Agile or Scrum environment
- Strong experience working with public sector clients
- Strong analytical thinking, attention to detail, and quantitative skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel)
- Self-motivated, flexible, and capable of working both independently and collaboratively
- A consistent record of delivering high-quality work under tight deadlines
- Current certification in one or more of the following: CBAP, CSM, PMI-PBA, or PMP (preferred)
- Experience working on large projects (100k+ employees, multi-year implementations) (preferred)
- Experience working with enterprise-level government systems and public sector project lifecycles (preferred)
- Must be authorized to work in the United States; Crowe is not sponsoring work authorization
Benefits
Comp & perks- Real flexibility to balance work with life moments
- Career growth and leadership opportunities
- Well-being support
- Career Coach guidance
- Inclusive culture that values diversity
- Comprehensive total rewards package
