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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in MSFT F&O technical development and support, with a strong focus on X++ development, performance optimization, and integration solutions. Capable of leading teams, mentoring junior staff, and effectively communicating with global stakeholders.
Highest-signal resume keywords
MSFT F&O Technical DevelopmentX++ DevelopmentPerformance OptimizationAzure DevOpsREST/OData Services
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
X++SQL DBDebuggingData Entity IntegrationsOOP PrinciplesCI/CD PipelinesPerformance TroubleshootingIntegration Issue ResolutionScalable DesignMiddleware Technologies
Soft Skills
Analytical Problem-SolvingCommunication SkillsTeam CollaborationOwnership of TasksMentoring
Tools & Technologies
Power PlatformAzure Logic AppsLCS MonitoringApplication InsightsAzure MonitorPower BIPower AutomatePower AppsTelemetry ToolsDevOps Practices
Industry Keywords
Dynamics 365System Performance MonitoringIncident Resolution WorkflowsOperational RunbooksCross-Functional Collaboration
Tech Stack
Tools & technologiesAzureCloudSQL
About the role
Key responsibilities & impact- Provide hands-on support troubleshooting and resolving technical issues within MSFT F&O environments
- Contribute to technical design sessions, code development, peer reviews, and deployment planning
- Identify, analyze, and resolve system defects and data inconsistencies
- Monitor system performance and help maintain optimal system health
- Implement minor-to-medium complexity enhancements, bug fixes, and integrations
- Develop and maintain integrations using Power Platform, Azure Logic Apps, and related Microsoft cloud services
- Use telemetry, monitoring tools, and analytical insights to troubleshoot performance bottlenecks and improve reliability
- Own incident resolution workflows and provide timely stakeholder updates
- Create and maintain SOPs, troubleshooting guides, and operational runbooks
- Support automation initiatives for deployments, environment refreshes, and operational tasks using DevOps practices
- Explore new Dynamics 365 and Microsoft Cloud capabilities
- Participate in knowledge-sharing, team learning, and cross-functional collaboration
- Coordinate with cross-regional technical and functional teams
- Communicate with U.S.-based stakeholders during overlapping working hours
- Lead and mentor junior engineers and analysts during the C Shift
- Contribute to architectural decision-making and environmental governance
Requirements
What you’ll need- 8+ years hands-on experience in MSFT F&O (AX/F&O) technical development and support
- Experience with X++, LCS, debugging, and data entity integrations
- Strong experience resolving performance, functional, and integration issues across the F&O stack, including SQL DB, AOS, services, and SSRS reports
- Proficiency in X++ development, OOP principles, performance optimization, and scalable design
- Experience with source control and CI/CD pipelines, including Git and Azure DevOps
- Strong analytical and structured problem-solving skills
- Excellent English communication skills and ability to interface with global stakeholders
- Ability to operate with moderate supervision and take ownership of assigned tasks
- Experience with REST/OData services, Dual-write integrations, and middleware technologies preferred
- Exposure to LCS Monitoring, Application Insights, Azure Monitor, and Power BI preferred
- Familiarity with Power Platform, including Power Automate and Power Apps, preferred
- Basic understanding of Azure architecture components relevant to integrations preferred
- Willingness to uphold Crowe’s values of Care, Trust, Courage, and Stewardship
Benefits
Comp & perks- Comprehensive benefits package
- Flexible work to balance work with life moments
- Career growth and leadership opportunities
- Well-being support
- Career Coach guidance and career development support
- Inclusive culture that values diversity