Senior Manager, Total Quality Systems

Crown

. Lead and improve division quality technology systems .

Posted 10/6/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Assurance, SPC, and data analytics, with a strong focus on improving quality technology systems and vendor management. Proficient in SQL database management, Python scripting, and utilizing Microsoft and AI tools for effective data reporting and communication.

Highest-signal resume keywords

SQL Database ManagementQuality AssuranceSPCData AnalyticsProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQL QueriesStored ProceduresPython ScriptingDashboard DevelopmentControl PlansGauge R&RFMEAHACCPLean Six SigmaData Quality

Soft Skills

Written CommunicationVerbal CommunicationInterpersonal SkillsMentoring

Tools & Technologies

Microsoft 365SharePoint 365Power BIMinitabJMPInfinityQSNWAAI ToolsStatistical Software

Industry Keywords

Quality Management SystemsManufacturing ExperienceContinuous ImprovementSupplier ManagementRoot Cause Analysis

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Lead and improve division quality technology systems
Support manufacturing sites with equipment selection, qualification, installation, and service
Partner with Operations, Engineering, IT, suppliers, and Quality teams across corporate and plant locations
Own and improve Quality Assurance, SPC, customer complaints, supplier quality, HFI, and traceability systems
Monitor large databases, resolve errors and inconsistencies, identify root causes, and implement preventive actions
Lead onsite installation, qualification, calibration, and service of quality equipment, computers, and software
Assess system risks and guide plants in selecting quality equipment and technology
Manage vendor relationships and coordinate equipment service, calibration, and technology updates
Support audits and root cause investigations; drive corrective actions, best practices, and standard work across plants
Build and maintain SharePoint sites, dashboards, and reports communicating quality metrics and business insights
Partner with IT on business applications, system upgrades, and security rollouts
Develop training materials and train plant teams on SPC and quality systems
Mentor quality systems support staff
Perform other job-related duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Management, Statistics, Mathematics, Quality Management Systems, or a related field
Five or more years of manufacturing experience in data analytics, database management, data quality, quality assurance, or a related data-driven discipline
Hands-on technical expertise with SQL database management, SQL queries and stored procedures, Python scripting, and dashboard/report development
Applied quality systems experience using SPC, process capability, Control Plans, Gauge R&R, FMEA, HACCP, GMPs, continuous improvement, and Lean Six Sigma principles
Project management and supplier management experience
Proficiency with Microsoft and AI tools, including Copilot, SharePoint 365, Power BI, Teams, and statistical software such as Minitab, JMP, InfinityQS, or NWA
Strong written, verbal, and interpersonal communication skills across all organizational levels
Ability to travel up to 50%
Ability to lift or move up to 30 pounds
Ability to work in office and manufacturing environments, including exposure to moving equipment, vehicle traffic, temperature changes, and loud noise

Benefits

Comp & perks

Professional and personal development through training and work experiences
Strong engagement and commitment to the safety of employees
Opportunity to build a meaningful career
Sustainable packaging-focused work environment
Inclusive and respectful workplace culture
Full-time employment