Senior Seamer Service Representative – Metal Packaging

Crown

. Provide technical support to customers of the North American Food and Household Division .

Posted 10/6/2026full-timeRemote • Ohio • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong mechanical aptitude and technical training in equipment and machinery repair, with a focus on troubleshooting and maintaining can closing equipment. Proven ability to provide effective customer support and training while managing multiple projects and maintaining clear communication.

Highest-signal resume keywords

Mechanical AptitudeCan Closing Equipment ExperienceTechnical SupportCustomer TrainingEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment RepairSeaming Machine TroubleshootingDouble Seam EvaluationProduct Trials AssistanceTooling InstallationSeamer Setup and AdjustmentManufacturing MaintenanceTechnical TrainingEmergency Breakdown AssistanceDocumentation and Reporting

Soft Skills

Interpersonal SkillsTime ManagementEffective Communication

Tools & Technologies

WordExcelOutlook

Certifications & Qualifications

H.S. Diploma with Technical Training

Industry Keywords

Food and Household DivisionCan-Filling ProcessesSeam DefectsCustomer EquipmentManufacturing

About the role

Key responsibilities & impact

Provide technical support to customers of the North American Food and Household Division
Ensure customer equipment and can-filling processes run effectively
Troubleshoot issues involving steel and aluminum can usage
Set customer seaming equipment to achieve sound double seams
Diagnose and correct seam defects and seaming machine problems
Respond to general and emergency breakdown assistance requests
Arrange proactive customer visits to analyze seam results and provide advice
Commission new equipment and perform repairs, inspections, and on-site overhauls of closing equipment
Maintain internal and external communications and update the manager on field developments and competitor activity
Identify customer personnel training opportunities
Submit customer service reports and timesheets and record activities
Perform double seam tear downs, evaluations, and documentation
Set up, adjust, troubleshoot, audit, repair, rebuild, install, and remove seamers
Assist with product trials, testing, product quality problems, and double seam training
Gather and report information on tooling, equipment, products, and processes
Install tooling and equipment

Requirements

What you’ll need

H.S. Diploma with technical training
5-10 years of experience in manufacturing or other machine maintenance
Experience with can closing equipment preferred but not required
Effective interpersonal skills and the ability to interact with employees at all levels
Proven computer skills with a complete understanding of Word, Excel and Outlook
Strong mechanical aptitude with technical training in equipment and machinery repair and maintenance
Effective communication skills, both verbal and written
Ability to travel up to 70-80%, both driving and flying
Effective time management skills and the ability to balance multiple projects at one time

Benefits

Comp & perks

Strong engagement and commitment to the safety of our employees
The opportunity to build a meaningful career
Professional and personal development through training and work experiences
Inclusive environment that values and respects each individual