Senior Claims Analyst, Workers Comp

Crum & Forster

. Complete, monitor, recommend, and anticipate claims support needs to aid claims administration .

Posted 10/22/2026full-timeRemote • California • United StatesSenior💰 $37,900 - $71,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims administration, ensuring data integrity and compliance with regulations while utilizing AI and automation tools for process improvement. Strong analytical skills and a continuous improvement mindset are essential for supporting operations in the Commercial Lines division.

Highest-signal resume keywords

Claims AdministrationData IntegrityCompliance MonitoringMicrosoft Office ProficiencyAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Support ProcessingData Privacy RegulationsEDI (Electronic Data Interchange)MSP (Medicare Secondary Payer)Indemnity Data Call

Soft Skills

Solution-FocusedSelf-StarterTeam PlayerDetail-OrientedResourceful Problem Solver

Tools & Technologies

C&F AIAutomation Tools

Industry Keywords

Continuous ImprovementCommercial LinesClaims OperationsLarge DatasetsMachine Learning Applications

About the role

Key responsibilities & impact

Complete, monitor, recommend, and anticipate claims support needs to aid claims administration
Ensure data integrity and security in all claims support processing activities
Ensure compliance with special state requirements through real-time monitoring and administration
Utilize C&F AI and automation tools to streamline work
Collaborate as part of a self-organizing, cross-functional claims team
Support continuous process improvement and claims operations for the Commercial Lines division

Requirements

What you’ll need

High school diploma and 6+ years of relevant work experience
Solution-focused, self-starter, and team player
Preferred experience with EDI (Electronic Data Interchange) and/or MSP (Medicare Secondary Payer); not essential, but good to have: Indemnity Data Call
Resourceful problem solver with a quick learning ability for new concepts, methods, and technology
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Continuous improvement mindset and comfort with change
Detail-oriented and resolution-driven
Capable of working across complex organizations
Curiosity about AI and machine learning applications in insurance, and eagerness to experiment
Strong analytical skills and ability to work with large datasets
Knowledge of data privacy regulations and best practices

Benefits

Comp & perks

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Health, dental, and vision benefits
Wellness programs focused on physical, mental, and financial wellbeing
Tuition reimbursement
Industry-related certifications
Professional training
Dynamic, ambitious, fun and exciting work environment
Matching donation program
Volunteer opportunities
Employee-driven corporate giving program
Special accommodations for applicants who require them