Senior Claims Analyst, Workers Compensation

Crum & Forster

. Complete, monitor, recommend, and anticipate claims support needs to aid claims administration .

Posted 10/22/2026full-timeRemote • California • United StatesSenior💰 $37,900 - $71,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims administration, ensuring data integrity and compliance with regulations while utilizing AI and automation tools for process improvement. Strong analytical skills and proficiency in Microsoft Office support effective collaboration within cross-functional teams.

Highest-signal resume keywords

Claims AdministrationData IntegrityMicrosoft Office ProficiencyAnalytical SkillsContinuous Improvement Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims SupportData ProcessingEDI (Electronic Data Interchange)MSP (Medicare Secondary Payer)Indemnity Data CallLarge Dataset AnalysisAI Applications in InsuranceAutomation Tools

Soft Skills

Solution-FocusedSelf-StarterTeam PlayerResourceful Problem SolverDetail-Oriented

Industry Keywords

Data Privacy RegulationsComplianceCommercial LinesProcess ImprovementCross-Functional Collaboration

About the role

Key responsibilities & impact

Complete, monitor, recommend, and anticipate claims support needs to aid claims administration
Ensure data integrity and security in all claims support processing activities
Ensure compliance with special state requirements through real-time monitoring and administration
Utilize C&F AI and automation tools to streamline work
Collaborate as part of a self-organizing, cross-functional Claims team
Contribute to continuous process improvement and efficiency initiatives
Provide claims support for the Commercial Lines division

Requirements

What you’ll need

High school diploma and 6+ years of relevant work experience
Solution-focused, self-starter, and team player
Preferred experience with EDI (Electronic Data Interchange) and/or MSP (Medicare Secondary Payer); not essential
Indemnity Data Call experience is good to have
Resourceful problem solver with a quick learning ability for new concepts, methods, and technology
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Continuous improvement mindset and comfort with change
Detail-oriented and resolution-driven
Capable of working across complex organizations
Curiosity about AI and machine learning applications in insurance, and eagerness to experiment
Strong analytical skills and ability to work with large datasets
Knowledge of data privacy regulations and best practices

Benefits

Comp & perks

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Benefits including health, dental, and vision coverage
Whole-family wellness programs supporting physical, mental, and financial wellbeing
Tuition reimbursement
Industry-related certifications
Professional training
Dynamic, ambitious, fun and exciting work environment
Matching donation program
Volunteer opportunities
Employee-driven corporate giving program
Special accommodations for applicants
Equal employment opportunity and inclusive workplace