Senior/Principal Product Manager, User Onboarding & Growth

Crypto.com

. Own compliant customer onboarding end-to-end, including account opening, identity verification, KYC requirements, and platform capabilities .

Posted 10/9/2026full-timeUnited StatesSenior💰 $130,000 - $180,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consumer onboarding and growth strategies, including KYC compliance and trading product integration. Capable of leading cross-functional teams to enhance onboarding processes and drive user engagement.

Highest-signal resume keywords

Consumer Onboarding OwnershipKYC Compliance ExperienceGrowth Strategy ImplementationTrading Product KnowledgeCross-Functional Team Leadership

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account OpeningIdentity VerificationActivation InitiativesReferral ProgramsTime-to-Value StrategiesOnboarding Funnel OptimizationData Measurement and AnalysisConsumer Crypto ProductsBrokerage ProductsTokenized Assets

Soft Skills

Independent PrioritizationAmbiguity NavigationCollaboration

Industry Keywords

TradingBrokerageInvestingFirst-Trade JourneysPrediction MarketsSports Products

About the role

Key responsibilities & impact

Own compliant customer onboarding end-to-end, including account opening, identity verification, KYC requirements, and platform capabilities
Turn onboarding into a growth engine through activation, referrals, new-user incentives, and time-to-first-value initiatives
Instrument and improve the onboarding funnel by identifying drop-off points, sizing opportunities, shipping interventions, and measuring outcomes
Extend onboarding capabilities across products and future product surfaces
Own a meaningful trading-product scope and connect onboarding to first trade and continued participation
Lead Engineering, Design, Compliance, Marketing, and Trading alignment around priorities, dependencies, and launch decisions
Report to the Onboarding squad Lead
Within six months, take on trading product work in addition to the onboarding charter

Requirements

What you’ll need

Experience owning consumer onboarding and growth together, including activation, referral, acquisition, or time-to-value initiatives
Experience shipping account opening or KYC in a regulated product
Experience extending shared onboarding capabilities across products or markets
Experience with trading, brokerage, investing, or first-trade journeys
Ability to operate as a senior individual contributor, run two connected charters, prioritize independently, and ship through ambiguity
Preferred: experience with consumer crypto products
Preferred: experience with stocks, tokenized assets, options, or brokerage products
Preferred: familiarity with prediction markets or sports products
Preferred: experience adapting onboarding or trading journeys across regulatory and customer contexts

Benefits

Comp & perks

Competitive salary
Attractive annual leave entitlement including birthday and work anniversary leave
401(k) plan with employer match
Company-sponsored group health, dental, vision, and life/disability insurance
Flexi-work hours and hybrid set-up
Internal mobility program offering diverse career alternatives