Commercial Manager – Field Approvals

CSA Group

. Lead and coach the quoting and scheduling team for Field Approval services .

Posted 10/23/2026full-timeUnited StatesSeniorLead💰 $115,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and coaching teams in quoting and scheduling for Field Approval services, with a strong focus on improving efficiency, client satisfaction, and achieving sales targets. Proficient in managing CRM data and coordinating projects across multiple regions while ensuring compliance with industry standards.

Highest-signal resume keywords

Team LeadershipSales ManagementCRM ProficiencyQuoting Process ImprovementTIC Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

B2B SalesQuote ManagementScheduling PerformanceResource UtilizationPipeline ManagementRevenue ForecastingField Evaluation StandardsMachinery Safety StandardsSemiconductor Equipment StandardsCross-Selling Strategies

Soft Skills

Coaching SkillsCommunication SkillsInfluencing SkillsPrioritization SkillsProblem-Solving Skills

Tools & Technologies

CRM ToolsSales Metrics

Industry Keywords

TestingInspectionCertificationManufacturingCapital Equipment

About the role

Key responsibilities & impact

Lead and coach the quoting and scheduling team for Field Approval services
Improve response time, quote quality, follow-up, and win rate
Set annual goals, monitor results against targets, and hold the team accountable
Hire, train, and develop team members
Own scheduling performance across Field Approval services
Work with Operations to improve resource utilization, reduce lead times, and keep client projects on schedule
Coordinate with global teams on projects spanning multiple locations
Align project scope, scheduling, and handoffs
Support new account acquisition and grow existing accounts through cross-selling CSA Group services
Focus on systems-level opportunities including production line and process equipment, manufacturing facilities, and large capital projects
Act as decision maker on escalated customer issues and complaints
Manage pipeline and revenue forecasts using CRM data
Improve quoting and scheduling processes for efficiency and consistency
Travel domestically and internationally approximately 15% of the time

Requirements

What you’ll need

College degree in Business Administration, Engineering, or a related discipline, and/or ten or more years of B2B or technical sales experience
Proven record of exceeding targets
Three or more years managing a sales or customer service team
Experience managing high-volume inbound sales or quote requests
Experience coordinating with teams across multiple regions or countries is a strong asset
Experience in the TIC (Testing, Inspection, and Certification) industry or with industrial, manufacturing, or capital equipment customers is preferred
Familiarity with field evaluation, machinery safety, or semiconductor equipment standards such as SPE-1000, NFPA 79, or SEMI S2 is a plus
Strong command of CRM tools and sales metrics
Excellent communication and coaching skills, with the ability to influence teams outside your direct reporting line
Ability to manage competing priorities, shifting schedules, and multiple deadlines

Benefits

Comp & perks

Equal Opportunity Employer committed to diversity, equity, and inclusion
Interview-process accommodation available upon request
Some domestic and international travel