Quality Management Specialist

CSA Group

. Lead external audit activities for assigned facilities, including scheduling, preparation, on-site auditor coordination, concern resolution, and post-audit responses .

Posted 11/9/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading external audit activities and managing quality management systems, with a strong focus on ISO 9001 and related standards. Proficient in delivering training, facilitating management reviews, and implementing continuous improvement initiatives.

Highest-signal resume keywords

QMS Leadership Auditor CertificationISO 9001 ExperienceQuality Management System AdministrationMicrosoft Office 365 ProficiencyConflict Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality Assurance ManagementAudit CoordinationNonconformance ResolutionEffectiveness ReviewsProcess Improvement

Soft Skills

Interpersonal SkillsTeam CollaborationEffective CommunicationDecision-MakingProblem-Solving

Tools & Technologies

Microsoft SharePointPower PlatformSmartsheetProject Management Software

Certifications & Qualifications

QMS Leader Auditor Certification

Industry Keywords

CSA GroupISO/IEC 17065ISO/IEC 17025ISO/IEC 17020Quality Culture

About the role

Key responsibilities & impact

Lead external audit activities for assigned facilities, including scheduling, preparation, on-site auditor coordination, concern resolution, and post-audit responses
Manage and oversee resolution of nonconformances, investigations, and corrective actions from audits, management reviews, and employee-raised issues
Conduct effectiveness reviews of the quality management system
Serve as the primary QMS guidance contact for assigned facilities
Deliver QMS-related training and lead change management activities to build quality culture
Implement and monitor continuous improvement activities and recommend process changes
Lead and conduct management review meetings, prepare materials, facilitate meetings, document results, and report to management
Manage and oversee the complaints process, including investigations and follow-up items
Support creation and updating of procedures, document control, QMS alignment, and review of local and facility-specific procedures

Requirements

What you’ll need

University Degree in Engineering, Business or other related discipline (preferred)
Certification as a QMS Leader Auditor
5 years of experience with CSA Group and/or related industry experience
Significant experience administering quality assurance or related management systems, focusing on ISO 9001 and/or ISO/IEC 17065/17025/17020
Ability to plan, organize, prioritize work, and follow through with assigned functions and duties
Ability to work with internal and external stakeholders and manage conflict
Strong interpersonal skills and ability to work in teams
Effective verbal and written communication skills
Decision-making skills with systematic problem-solving ability
High proficiency in Microsoft Office 365, SharePoint, Power Platform, and project management, scheduling, and planning software such as Smartsheet
Extensive knowledge of CSA Group procedures and processes is preferred

Benefits

Comp & perks

Equal Opportunity Employer commitment to diversity, equity, and inclusion
Interview process accommodations available