Claims Specialist, Commercial Casualty

CSAA Insurance Group, a AAA Insurer

. Resolve all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines and commercial claims .

Posted 10/16/2026full-timeRemote • United StatesJuniorMid-Level💰 $62,460 - $83,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing 1st and 3rd party injury claims, including liability and medical payment claims, while effectively communicating case facts and developing negotiation strategies. Holds multiple Adjuster’s Licenses and possesses strong interpersonal and computer navigation skills to handle tasks efficiently in a remote setting.

Highest-signal resume keywords

Casualty Claims ExperienceCommercial Claims ExperienceAdjuster’s LicensesExcellent Communication SkillsStrong Computer Navigation Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Liability DeterminationsCoverage DeterminationsSubrogation EvaluationNegotiation StrategiesInvestigative WorkClaims ManagementMedical Payment ClaimsPIP ClaimsUninsured Motorists ClaimsUnder-insured Motorists Claims

Soft Skills

Outstanding Interpersonal SkillsAbility to Handle Multiple TasksFlexibility to Work Various Shifts

Certifications & Qualifications

Adjuster’s Licenses

Industry Keywords

P&C InsuranceCasualty ClaimsCommercial PoliciesFirst Notice of LossEmployee Resource Groups

About the role

Key responsibilities & impact

Resolve all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal lines and commercial claims
Manage claims efficiently and effectively to appropriate resolution with minimal supervision
Handle liability injury claims, including coverage, liability and damage concerns
Handle Medical Payment, PIP, Uninsured Motorists, Under-insured Motorists and ADB claims
Assist with first notice of loss calls and participate in the department phone queue
Make coverage determinations and conduct complex investigative work
Make liability determinations based on gathered evidence
Evaluate subrogation potential and initiate notices of subrogation
Develop negotiation strategies with insureds, claimants and representatives
Communicate pertinent case facts to supervisors, managers or committees
Participate in employee resource groups and volunteering
Travel as needed for divisional, team and other in-person meetings
Fulfill business needs, including investing extra time and helping other teams

Requirements

What you’ll need

2+ years of Casualty claims experience OR a minimum of 2 years of claims experience including 1+ year of Commercial claims experience
High School / GED or a minimum of 3 years experience in a Casualty claims role within P&C insurance industry
Required to acquire and/or maintain multiple Adjuster’s Licenses (state-specific) within the first 90 days of employment and/or job transfer
Prior experience with Commercial policies
Flexibility to work any shift during operating hours of 5:30 a.m. to 7 p.m. in your time zone, including evenings and/or weekends
Capability to complete training and perform the job in a remote setting
Outstanding interpersonal and strong computer navigation abilities
Ability to handle several tasks simultaneously
Excellent communication skills with people from an array of backgrounds
Must have authorization to work indefinitely in the US
Mobilitas does not provide visa sponsorship; applicants must not require immigration support now or in the future

Benefits

Comp & perks

Annual bonus eligibility for most roles
401(k) with a company match
Career growth, leadership and mentoring support
Development opportunities
Remote-first flexible workplace
Flexibility to work from various locations including Mobilitas offices
Employee resource groups
Volunteering opportunities
Reasonable accommodations for qualified applicants and employees with disabilities