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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in brand strategy, content development, and integrated marketing across multiple channels, with a strong focus on consumer insights and omnichannel activation. Proven ability to lead cross-functional teams and manage agency relationships while driving brand positioning and governance.
Highest-signal resume keywords
Brand StrategyContent StrategySocial Media ManagementIntegrated MarketingAgency Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Brand PositioningValue Proposition DevelopmentCreative DevelopmentGo-To-Market PlanningConsumer InsightsOmnichannel ActivationBudget ManagementDecision-MakingProblem-SolvingNegotiation
Soft Skills
Executive CommunicationStorytellingInfluencing Without AuthorityOrganizational SkillsAttention to Detail
Tools & Technologies
Marketing PlatformsSocial Media ToolsAnalytics PlatformsContent Management SystemsProject Management Tools
Industry Keywords
Brand MarketingAdvertisingConsumer ServicesHealthcareRegulated Environment
About the role
Key responsibilities & impact- Own the strategic direction for CSL Plasma’s brand and activation
- Develop and oversee integrated content, branding and go-to-market strategies across the donor journey
- Define brand positioning, value propositions, messaging architecture, visual expression and content priorities
- Lead annual and multi-year brand and content planning, roadmaps and investment recommendations
- Guide priority-market initiatives, new center openings and market-specific programs
- Lead CSL Plasma’s organic social strategy, editorial direction, content calendars, community principles and governance
- Manage internal teams, agencies and partners responsible for social planning, content development, publishing and optimization
- Identify social formats, partnerships, creator or influencer opportunities and platform capabilities
- Use channel results and audience response to refine content and investment priorities
- Partner on brand reputation escalation and response protocols
- Translate consumer, prospect, donor, cultural and performance insights into creative opportunities and channel experiences
- Partner with Insights, Analytics, Media, CRM and Digital Experience teams to identify audience needs and growth opportunities
- Champion visual connections across advertising, digital experiences, social, CRM, video, mobile and in-center touchpoints
- Create learning agendas and test-and-learn opportunities
- Serve as strategic and executive lead for the creative agency relationship
- Set agency scopes, priorities, ways of working and performance expectations
- Lead strategic briefing, creative development, concept evaluation and approval through implementation
- Manage agency and production budgets and recommend investments
- Co-lead branding, messaging and content across physical center journeys
- Develop scalable in-center brand frameworks and toolkits
- Own brand guidelines, identity systems, messaging standards, templates and governance processes
- Oversee content development and distribution across advertising, social, web, app, CRM, video, print, public relations and emerging channels
- Lead governance for the digital asset management platform and brand portal
- Lead complex cross-functional initiatives and align senior stakeholders
- Advise on brand, content, social, creative and go-to-market opportunities and risks
- Lead, coach and develop direct reports and broader project teams
- Build partnerships across Marketing, Operations, Media, CRM, Digital Experience, Communications, Human Resources, Finance, Legal and Regulatory Affairs
- Foster innovation, inclusion, accountability, collaboration and continuous improvement
Requirements
What you’ll need- Bachelor’s degree in Marketing, Business, Communications or a related field, or an equivalent combination of education and relevant experience
- Advanced degree preferred
- Typically 10+ years of progressive experience in brand marketing, content, advertising, social media, integrated marketing or a related discipline
- Significant experience leading agencies, teams and complex cross-functional initiatives
- Experience in multi-location consumer services, healthcare or another regulated environment preferred
- Expertise in brand strategy, content strategy, creative development, social communications, go-to-market planning, consumer insights and omnichannel activation
- Strong business acumen, executive communication, storytelling, budget management, negotiation, decision-making and problem-solving skills
- Ability to translate insights and performance data into clear priorities and action
- Ability to influence senior stakeholders without direct authority and lead through ambiguity and change
- High degree of organization, judgment and attention to detail
- Ability to operate effectively in a fast-paced, matrixed environment with competing priorities
- Proficiency with relevant marketing, social, analytics, content and project-management platforms
- Business travel may be required, including overnight travel, based on business needs
Benefits
Comp & perks- Benefits information provided at https://cslbenefits.com/cslp
- Inclusion and Belonging culture emphasizing innovation, curiosity, empathy and a diverse workforce
- Reasonable accommodation available for applicants with disabilities
