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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced knowledge of Linux-based operating systems and networking, with strong skills in cloud platforms such as AWS, Azure, and Google Cloud. Proficient in debugging, scripting, and container orchestration, while maintaining excellent client relationships and performing technical problem-solving.
Highest-signal resume keywords
Advanced Knowledge Of Linux-Based Operating SystemsExperience With AWS, Azure, Google Cloud, And DigitalOceanDebugging Container-Based Workloads Including Docker And KubernetesGood Scripting Skills With Bash And Python5+ Years Of Experience In Technical Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Linux System AdministrationNetworkingContainer OrchestrationDebuggingScriptingPerformance TuningDatabase ManagementCloud ComputingInfrastructure ImprovementTechnical Support
Soft Skills
Client CommunicationProblem SolvingCollaborationCustomer Relationship Management
Tools & Technologies
DockerKubernetesConnectWiseLXC/DKVMXen/XCP-ngProxmoxDebianRHELSQL
Certifications & Qualifications
AWS CertificationAzure CertificationKubernetes CertificationRHEL Certification
Industry Keywords
Cloud ComputingLinux ConsultingTechnical SupportNetworking ProtocolsContainerization
Tech Stack
Tools & technologiesAWSAzureCloudDockerKubernetesLinuxPythonSQLUnix
About the role
Key responsibilities & impact- Communicate with and handle client requests
- Handle client system alerts
- Conduct client system patching and health checks
- Perform deployments using standard operating procedures
- Onboard new clients and create infrastructure improvement roadmaps
- Track time for all hours worked
- Work some after-hours
- Collaborate with the team and solve client technical problems
- Maintain strong customer relationships
Requirements
What you’ll need- Advanced knowledge of Linux-based operating systems
- Advanced knowledge of networking
- Experience with AWS, Azure, Google Cloud, and DigitalOcean
- Low-level debugging of Unix-based operating systems and IP-based networking
- Experience with RHEL- and Debian-based Linux distributions
- Debugging container-based workloads and runtime tooling including LXC/D, Docker, and Podman
- Experience with container orchestration systems such as Kubernetes and Docker Swarm
- Experience with Linux-based hypervisor systems and tooling including KVM, Xen/XCP-ng, and Proxmox
- Good scripting skills with Bash and Python
- 5+ years of experience performing the listed duties
- Willingness to work some after-hours
- Canadian citizen or permanent resident of Canada
- A 2-year technical diploma (CIS or CS) or greater is listed as extra awesome/preferred
- Experience with Linux consulting or contracting is an asset
- Experience with ticketing systems such as ConnectWise is an asset
- Performance tuning, debugging, and clustering of Linux-based database systems and SQL is an asset
- High-level networking skills including campus/enterprise networking, VLANs, VPNs, managed switches, overlay networks, and dynamic routing protocols are an asset
- Software development experience is an asset
- Certifications on AWS, Azure, Kubernetes, or RHEL platforms are an asset
Benefits
Comp & perks- Flexible work schedule (fully remote)
- Paid dedicated server to tinker and play with
- Autonomy
- Culture encouraging personal and professional development
- Opportunities to work with world-class talent
- Dedicated mentors
- Opportunities for career growth, learning, and making a difference