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Community Engagement Manager
Curana Health. Maintain a consistent in-person presence across assigned senior living communities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills while effectively building relationships within senior living communities. Proficient in explaining healthcare services and managing community interactions to support resident engagement and enrollment growth.
Highest-signal resume keywords
Experience In Senior Living CommunitiesHome Health Or Hospice ExperienceStrong Organization SkillsCommunication SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Relationship ManagementField Activity TrackingReportingDocumentationEnrollment Growth Support
Soft Skills
Interpersonal SkillsFollow-ThroughProfessional Response To Community Concerns
Tools & Technologies
Learning SystemsMicrosoft Office
Certifications & Qualifications
Associate DegreeCollege Diploma
Industry Keywords
Senior LivingHealthcare ServicesCommunity LiaisonOperational ConcernsResident Awareness
About the role
Key responsibilities & impact- Maintain a consistent in-person presence across assigned senior living communities
- Build trusted relationships with Executive Directors, Sales Directors, Health & Wellness leaders, nursing teams, and front-line staff
- Act as the community liaison between facility stakeholders and Curana’s clinical, operations, partner success, and business development teams
- Attend resident and family events, community meetings, educational sessions, and move-in touchpoints
- Explain Curana’s care model and help community partners understand and access on-site care services
- Support resident awareness and enrollment growth while respecting resident and family choice
- Listen for operational and service concerns, route issues to the appropriate partner, and follow through until resolved
- Share dashboards and community information, identify opportunities, and report field observations to Clinical Operations and Partner Success leaders
- Log visits, maintain community contact information, document follow-ups, and track field activity in appropriate systems
- Coordinate and participate in community and Curana educational or social events
Requirements
What you’ll need- Associate degree or college diploma
- Experience working with senior living communities strongly preferred
- Experience in home health or hospice environments especially relevant
- Strong organization, communication, follow-through, and interpersonal skills
- Ability to explain healthcare services in plain language and respond professionally to community questions and concerns
- Comfort using Microsoft Office and learning systems used for relationship management, reporting, and field activity tracking
- Ability to travel to building sites approximately three to five days per week
- Ability to work occasional evening or weekend events as business needs require
- Company unable to provide sponsorship for a visa at this time (H1B or otherwise)
Benefits
Comp & perks- Eligibility for an annual performance-based bonus