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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing complex hospital billing accounts, ensuring compliance with federal and state regulations, and effectively resolving claim denials. Proficient in utilizing EHR systems and analyzing payment discrepancies to maximize reimbursement.
Highest-signal resume keywords
CRCR CertificationICD-10 KnowledgeEHR/EMR Systems ExperienceMedical Claims ManagementStrong Negotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Claims SubmissionDenial ResolutionPayment Discrepancy AnalysisReimbursement MaximizationClaims VerificationAppeals PreparationHealthcare Revenue Cycle KnowledgeICD-10 CodingCPT/HCPCS CodingAccount Adjustments
Soft Skills
Problem-Solving AbilitiesResearch SkillsCollaboration SkillsNegotiation Skills
Tools & Technologies
EpicCernerMeditechAllscriptsMicrosoft Office SuiteTeamsArtivaPayer Portals
Certifications & Qualifications
CRCR Certification
Industry Keywords
Healthcare Revenue CyclePayer PoliciesFederal RegulationsState RegulationsInsurance Accounts Receivables
About the role
Key responsibilities & impact- Independently manage high-dollar, high-volume, and complex hospital billing accounts
- Submit accurate medical claims in compliance with federal, state, and payer-specific requirements
- Resolve multi-level denials through advanced research, payer escalation, and detailed follow-up
- Investigate and follow up with payers to collect insurance accounts receivables
- Prepare and submit first- and second-level appeals with complete supporting documentation
- Execute and oversee EHR workflows in Epic, Cerner, Meditech, and Allscripts, including reroutes, denial closures, and account adjustments
- Review EOBs to resolve payment discrepancies, claim denials, and contractual underpayments
- Complete rebills and corrections to maximize reimbursement
- Analyze payment discrepancies and take corrective actions
- Meet productivity and quality benchmarks: 125% of project daily goal and 95% monthly quality assurance score
- Research, analyze, and correct errors and rejections; identify root causes and implement preventive solutions
- Verify and adjust claims to ensure accurate client liability and account balance
- Stay informed about payer guideline and process changes
- Identify payer trends affecting reimbursement and report findings to management
- Participate in daily shift briefings and contribute as needed
- Support an Acute Hospital client environment using Epic, Artiva, and payer portals including Availity
Requirements
What you’ll need- High school diploma or equivalent required
- Associate's degree preferred
- CRCR certification or completion of certification required within 90 days of hire
- Minimum 3 years of experience in securing medical claim payments, managing follow-up, and appealing denials, with proven success resolving complex, high-value claims
- Advanced knowledge of ICD-10, CPT/HCPCS, payer policies, and reimbursement regulations
- Strong negotiation, research, and problem-solving abilities
- Experience using EHR/EMR systems such as Meditech, Epic, Cerner, Allscripts, Nextgen, or similar platforms to support billing and account resolution
- Proficiency in Microsoft Office Suite, Teams, and various desktop applications
- Knowledge of ICD-10 diagnosis and procedure codes and CPT/HCPCS codes
- Knowledge of rules and regulations relative to Healthcare Revenue Cycle administration
- Ability to validate payments, make decisions, use collaboration tools, research healthcare revenue cycle rules and regulations, and take professional responsibility for quality and timeliness
- Subject to criminal background, employment verification, and government exclusion checks as a condition of employment or engagement
