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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing insurance claims, including submission, follow-up, and appeals, while ensuring compliance with payer-specific requirements and regulations. Proficient in utilizing EMR/EHR systems and maintaining high-quality standards in the healthcare revenue cycle.
Highest-signal resume keywords
Medical Claim ManagementICD-10 CodingEMR/EHR Systems ProficiencyPayer Guidelines KnowledgeClaims Follow-Up and Appeals
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Claim ProcessingClaim Error InvestigationPayment ValidationCoding PrinciplesRevenue Cycle Knowledge
Soft Skills
Strong Communication SkillsDecision-Making AbilityIndependent Work Capability
Tools & Technologies
Microsoft Office SuiteTeamsMeditechEpicCernerAllscriptsNextgen
Industry Keywords
Healthcare Revenue CyclePayer-Specific Billing RequirementsClaims Denial ManagementQuality AssuranceInsurance Accounts Receivable
About the role
Key responsibilities & impact- Manage insurance claims for clients, ensuring accurate and timely payment processing
- Submit medical claims according to federal, state, and payer-specific requirements
- Review and correct claim edits, errors, and denials
- Investigate and analyze claim errors and rejections and apply necessary corrections
- Follow up with payers and collect assigned insurance accounts receivable
- Stay informed about payer updates and process changes
- Evaluate non-payment reasons and resolve claims for clients
- Prepare and submit first- and second-level appeals with supporting documentation
- Identify and document coding, clinical, and registration issues for referral to appropriate teams
- Escalate stalled claims to payers or Currance leadership
- Verify and adjust claims so client accounts reflect correct liability and balances
- Identify payer-specific issues and communicate them to the team and manager
- Achieve 100% of the project daily goal
- Achieve a 90% monthly quality assurance score
- Perform other duties assigned to support business needs
Requirements
What you’ll need- High school diploma or equivalent
- Minimum 2 years of experience securing medical claim payments from health insurance companies
- Experience managing claim follow-up and appealing denied claims with healthcare vendors or providers
- Experience using EMR/EHR systems such as Meditech, Epic, Cerner, Allscripts, Nextgen, or similar platforms
- Strong working knowledge of ICD-10, CPT/HCPCS, payer guidelines, and the revenue cycle process
- Strong written and verbal communication skills, with ability to advocate effectively with payers
- Proficiency in Microsoft Office Suite, Teams, and various desktop applications
- Current knowledge of basic coding principles and payer-specific billing requirements
- Knowledge of regulations and rules related to Healthcare Revenue Cycle administration
- Skilled in investigating medical accounts
- Ability to validate payments
- Capable of making decisions and taking action
- Ability to quickly learn and use collaboration and messaging tools
- Ability to work independently and achieve results with minimal oversight
- Subject to criminal background and government exclusion checks as a condition of employment or engagement
Benefits
Comp & perks- Remote position
- Criminal background check and government exclusion check as part of the hiring process
