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About the role
Key responsibilities & impact- Submit hospital medical claims in accordance with federal, state and payer mandated guidelines
- Research, analyze, and review hospital claim errors and rejections and make applicable corrections
- Ensure proper hospital claim submission and payment through review and correction of claim edits, errors, and denials
- Maintain required knowledge of payer updates and process modifications to ensure accurate claims
- Investigate, follow up with payers, and work claims as assigned
- Determine reason for non-covered charges and take appropriate action
- Perform posting billing adjustments
- Ensure billing reroutes are worked timely and comply with company procedures
- Escalate stalled hospital claims to manager
- Identify and communicate payer specific issues to the team and leadership
- Participate and contribute to daily shift briefings
- Comply with productivity standards while maintaining quality levels
- Work claims for multiple clients and systems
- Perform other job duties as assigned
Requirements
What you’ll need- High school diploma or equivalent required; Associate degree preferred
- 4+ years of work experience working with health insurance companies in securing payment for medical claims
- 3+ years of work experience with billing hospital claims and filing appeals with health insurance companies
- Experience using clearing houses systems such as Waystar, Quadex, SSi or similar platforms for billing
- Proficiency in Microsoft Office Suite, Teams, and various desktop applications
- Knowledge of coding guidelines for claim errors
- Understanding of Healthcare Revenue Cycle administration rules and regulations
- Knowledge of ICD-10 diagnosis and procedure codes as well as CPT/HCPCS codes
- Strong investigative skills to identify and resolve reasons for non-payment on medical accounts
- Experience using GoToMeeting/Zoom
- Ability to make informed decisions and take appropriate action
- Ability to adapt easily to change and perform duties with ethical decision-making
- Demonstrates accountability, responsibility, and accomplishments in the revenue cycle process
- Candidates are subject to criminal background, employment verification, and government exclusion checks as a condition of employment
Benefits
Comp & perks- paid time off
- 401(k) plan
- health insurance (medical, dental, and vision)
- life insurance
- paid holidays
- training and development opportunities
- wellness support
- work-life balance support
