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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in tax compliance and resolution, including preparation of complex tax returns and effective communication with tax authorities. Proficient in utilizing tax software and conducting technical tax research to support clients in navigating IRS and state tax issues.
Highest-signal resume keywords
Active CPAActive Enrolled Agent (EA)IRS Tax Resolution ExperienceUltraTax ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tax Return PreparationTax Compliance AnalysisTechnical Tax ResearchPenalty Abatement IdentificationAudit Process Guidance
Soft Skills
Client CommunicationCollaboration with Professionals
Tools & Technologies
UltraTaxQuickBooks DesktopQuickBooks OnlineCCHAdvanceFlow
Certifications & Qualifications
CPAEnrolled Agent (EA)
Industry Keywords
Federal Tax RegulationsState Tax RegulationsTax Relief ProgramsTax Notice ResponsesTax Resolution Strategies
About the role
Key responsibilities & impact- Prepare and review complex tax returns for compliance with federal, state, and local regulations
- Analyze IRS and state tax notices, prepare responses, and determine resolution actions
- Represent clients in correspondence and negotiations with the IRS and state authorities
- Collect documentation and guide clients on tax repayment expectations and strategies
- Conduct technical tax research to develop compliant responses and identify resolution opportunities
- Apply for penalty abatements, tax relief programs, and settlement options
- Maintain records of tax notice responses, resolutions, and client communications
- Collaborate with internal departments on integrated tax resolution strategies
- Recommend and implement process improvements for tax notices and audit cases
- Educate clients on notice triggers and compliance practices
- Use tax software and digital tools to manage client cases
- Serve as the primary liaison between clients and tax authorities
- Report to the Senior Tax Resolution Specialist; no supervisory responsibilities
Requirements
What you’ll need- Bachelor’s degree in Accounting, Business, or a related field (preferred)
- Minimum of 2 years of relevant tax experience
- Active CPA or Active Enrolled Agent (EA) credential required
- Experience with IRS and state tax resolution strongly preferred
- Experience with UltraTax, QuickBooks Desktop and Online, CCH, and AdvanceFlow preferred
- Strong ability to analyze and resolve federal and state tax notices
- Experience preparing documentation and guiding clients through audit processes
- Skilled use of authoritative tax research tools
- Ability to identify and pursue penalty abatements, tax relief programs, and settlement options
- Exceptional attention to detail and recordkeeping
- Ability to collaborate with tax, legal, and financial professionals
- Ability to use tax software and digital tools
- Legally authorized to work in the United States for any employer
Benefits
Comp & perks- Health, Dental, and Vision Insurance, with options for fully paid employee-only health and dental coverage
- Company-paid life insurance
- Company-paid long-term and short-term disability insurance
- Supplemental life insurance, critical illness, and accident insurance
- Classic Safe Harbor 401(k) Plan with employer contributions
- Professional growth, learning, and development opportunities
- Access to Becker and LinkedIn Learning
- Built-in schedule flexibility
