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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in tax compliance and resolution, including preparation of complex tax returns, analysis of IRS and state tax notices, and representation of clients in negotiations. Proficient in utilizing tax software and maintaining accurate documentation while implementing process improvements.
Highest-signal resume keywords
Active CPAActive Enrolled Agent (EA)Tax Resolution ExperienceComplex Tax Return PreparationIRS and State Tax Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tax Return PreparationIRS Notice AnalysisTax ResearchAudit DocumentationPenalty Abatement IdentificationTax Relief Program ApplicationSettlement Option PursuitRecordkeepingCompliance PracticesClient Representation
Soft Skills
Strong Documentation SkillsClient EducationCollaboration
Tools & Technologies
UltraTaxQuickBooks DesktopQuickBooks OnlineCCHAdvanceFlow
Certifications & Qualifications
Bachelor’s Degree in AccountingBachelor’s Degree in BusinessActive CPAActive Enrolled Agent (EA)
Industry Keywords
Federal Tax RegulationsState Tax RegulationsLocal Tax RegulationsTax ComplianceTax Resolution Strategies
About the role
Key responsibilities & impact- Prepare and review complex tax returns while ensuring compliance with federal, state, and local tax regulations
- Analyze IRS and state tax notices, prepare accurate responses, and determine required resolution actions
- Represent clients in correspondence and negotiations with the IRS and state authorities
- Collect documentation and guide clients on tax repayment expectations and strategies
- Conduct technical research to develop compliant responses and identify resolution opportunities
- Identify and apply for penalty abatements, tax relief programs, and settlement options
- Maintain accurate records of tax notice responses, resolutions, and client communications
- Collaborate with internal departments on integrated tax resolution strategies
- Recommend and implement process improvements for tax notices and audit cases
- Educate clients on notice triggers and compliance practices
- Use tax software and digital tools to manage client cases
- Report to the Senior Tax Resolution Specialist
Requirements
What you’ll need- Bachelor’s degree in Accounting, Business, or a related field (preferred)
- Minimum of 2 years of relevant tax experience
- Active CPA or Active Enrolled Agent (EA) credential required
- Experience with IRS and state tax resolution strongly preferred
- Experience with UltraTax, QuickBooks (Desktop & Online), CCH, and AdvanceFlow preferred
- Ability to prepare and review complex tax returns
- Knowledge of federal, state, and local tax regulations
- Ability to analyze IRS and state tax notices
- Experience with audit documentation and client representation
- Tax research and use of authoritative tax research tools
- Ability to identify and pursue penalty abatements, tax relief programs, and settlement options
- Strong documentation, compliance, and recordkeeping skills
Benefits
Comp & perks- Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental)
- Company-Paid Life and Long-Term & Short-Term Disability Insurance
- Supplemental life insurance, critical illness, and accident insurance
- Classic Safe Harbor 401(k) Plan with employer contributions
- Opportunities for professional growth, learning, and development
- Access to Becker and LinkedIn Learning
- Built-in flexibility in Monday–Friday schedule
