Regional Manager, Partner Success

Curriculum Associates

. Manage a dedicated team of Partner Success Managers .

Posted 9/23/2026full-timeRemote • United StatesSeniorLead💰 $69,250 - $118,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership in managing Partner Success Managers and overseeing product implementations while ensuring exceptional customer service and support. Proficient in driving license renewals and upselling strategies, with a focus on data analysis and relationship building.

Highest-signal resume keywords

Team ManagementCustomer ServiceProject ManagementData AnalysisCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisCustomer ServiceSales StrategiesImplementation PlanningAccount ManagementProblem-SolvingAnalytical CapabilityAttention to DetailMultitasking

Soft Skills

LeadershipOrganizational SkillsProfessional DemeanorIntegrityCollaboration

Tools & Technologies

WordExcelPowerPointOutlookCRM Tools

Industry Keywords

EducationCustomer SuccessSalesImplementationTerritory Growth

About the role

Key responsibilities & impact

Manage a dedicated team of Partner Success Managers
Oversee product implementations, including setup and support
Drive annual license renewals, upsell, cross-sell, and territory growth
Ensure best-in-class educator support through implementation planning, ongoing support, data reviews, and timely responsiveness
Build relationships with champions and partners in key districts
Review assigned accounts to understand usage and performance trends and determine appropriate actions
Mentor staff and ensure educator concerns are resolved promptly
Partner with Sales and Professional Development Leaders across implementation service teams
Ensure Partner Success Managers lead and collaborate effectively with Implementation Service Teams
Collaborate with staff across Curriculum Associates on implementation initiatives
Plan and execute systems and strategies to monitor and support implementations
Ensure proper account setup by gathering necessary information from new, prospective, and existing accounts
Support cross-team projects improving the Partner Success Manager role and implementations
Implement renewal strategies to drive retention and revenue opportunities
Drive successful use of Ready within blended implementations
Report to the Associate Vice President, Partner Success for the territory
Travel for school visits, educator events, and company, national, and regional meetings

Requirements

What you’ll need

Experience managing direct reports in a project management or educational environment
Strong customer service and verbal and written communication skills
Excellent phone skills
Accuracy and attention to detail in a fast-paced environment
Strong organizational and time-management skills
Ability to multitask
Demonstrated integrity and ethical standards
Professional demeanor
Ability to work productively and cooperatively with a wide range of people and disciplines
Self-starter, disciplined, and professional
Ability to work independently with some direction
Problem-solving and analytical capability
Proficiency with Word, Excel, PowerPoint, Outlook, CRM tools, and search engines
Bachelor's degree required; Education or Marketing/Business preferred
8 or more years of experience in customer service, sales, or teaching, or a combination
Combination of education and experience demonstrating competency in the role requirements
Experience managing direct and indirect reports in a project management or educational environment
Candidate currently lives in the territory or can support EST or CST working hours
Ability to travel up to 10% of the time

Benefits

Comp & perks

Competitive base salary
Medical, dental, vision, and basic life insurance for employees and families
401(k) plan with employer match
Flexible vacation and sick policy
Twelve paid holidays
Winter office closure between Christmas and New Year's
Additional perks and benefits
Opportunity to earn commissions and bonuses through an incentive compensation plan tied to individual and team performance