Data & Donor Relations Specialist

Cuso International

. Ensure all gifts are accurately entered and maintained in the Raiser’s Edge CRM .

Posted 10/13/2026full-timeOttawa • CanadaMid-LevelSenior💰 CA$62,086 - CA$75,645 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing donor relations and processing donations using Raiser’s Edge CRM, while ensuring accuracy and compliance with financial reporting. Proficient in administrative support, communication, and collaboration within a fundraising team environment.

Highest-signal resume keywords

Raiser’s Edge CRMDonation ProcessingOffice 365Verbal and Written CommunicationAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Donation ManagementDatabase ReportingFinancial ReconciliationData EntryCampaign Donation Process

Soft Skills

Interpersonal SkillsSelf-StarterTact and DiscretionAbility to Work Under PressureCommitment to Continuous Improvement

Tools & Technologies

MS Office ApplicationsRaiser’s EdgeEmail Management Systems

Industry Keywords

FundraisingDonor EngagementAdministrative SupportConfidentialityDiversity Respect

About the role

Key responsibilities & impact

Ensure all gifts are accurately entered and maintained in the Raiser’s Edge CRM
Handle donation inquiries, renewals, upgrades, and new donations
Process donations promptly, efficiently, and accurately
Provide administrative support for donor outreach, engagement, and stewardship
Support reconciliation of Raiser’s Edge with Cuso’s official financial statements
Contribute to tax receipts, thank-you letters, and donor emails
Manage donations according to the Campaign Donation Process
Follow up on NSF cheques and other bank returns
Prepare cheque and cash deposits for Finance
Support database projects, donor-record updates, address accuracy, and donor-engagement responses
Produce and analyze regular and ad hoc database reports
Collaborate with external auditors on annual Raiser’s Edge reconciliation
Support Engagement Team projects, campaigns, invoicing, and general administration
Verify and prepare finance requisition forms
Provide logistical support for teleconferences, meetings, and workshops
Monitor external email accounts and subscriptions
Coordinate mailings and mail merges
Maintain secure and confidential electronic and hard-copy filing systems
Support Leadership Team and Chief of Staff office administration and event planning

Requirements

What you’ll need

3 to 5 years of related experience is desired
3 to 5 years of experience working on a fundraising team
3 to 5 years experience with Raiser’s Edge is desired
University degree or College Diploma in Business Administration, Communications & Marketing, is desired, however equivalent experience will be considered
High proficiency with Office 365 and MS Office applications
Ability to successfully juggle multi-functional and diverse duties is essential
Excellent verbal and written communication skills in English is essential
Excellent verbal and written communication skills in French is desired
Self-starter who works autonomously with a strong work ethic
Excellent interpersonal skills and the ability to work as part of a team in a participatory manner
Exceptional attention to detail with a high level of accuracy is essential
Strong commitment to continuous improvement and learning
Demonstrated ability to exercise tact, discretion and maintain confidentiality regarding sensitive, personal and financial information is essential
Demonstrated attitudes and behaviours which show respect for diversity
Ability to work well within a dynamic and fast-paced environment, and the ability to work under pressure while responding to competing demands and deadlines is essential
Ability to coordinate and/or execute multi-functional or diverse duties concurrently
Available to work in office at Cuso HQ in Ottawa 3–4 days per week based on seasonal workflow (Monday–Friday)
Must be a Canadian citizen or Permanent Resident

Benefits

Comp & perks

Hybrid work arrangement with 3–4 days on-site per week
Permanent, full-time employment
Bargaining unit inclusion
Professional development and continuous learning opportunities
Participation in a collaborative, diverse, and inclusive workplace