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Analyst, Health Care Quality Management
CVS Health Careers. Conduct oversight audits of delegated entities contracted to perform credentialing functions on behalf of Aetna .
Posted 11/12/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $43,888 - $93,574 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delegated credentialing and quality management within the healthcare industry, ensuring compliance with NCQA standards and regulatory requirements while effectively managing multiple priorities and maintaining detailed documentation.
Highest-signal resume keywords
Delegated Credentialing ExperienceQuality Management Strategy ImplementationNCQA Compliance EvaluationData Analysis SkillsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Credentialing FunctionsQuality Management Work PlansProcess Compliance EvaluationCorrective Action Plans DevelopmentQuantitative Data AnalysisQualitative Data AnalysisDocument PreparationOperational Workflow EvaluationRegulatory ComplianceAccreditation Readiness
Soft Skills
Attention to DetailOrganizational AbilitiesAdaptabilityDocumentation SkillsClient Communication
Tools & Technologies
MS ExcelMS WordAdobe Acrobat
Industry Keywords
Healthcare IndustryNCQA StandardsFederal RegulationsState RegulationsContractual Requirements
About the role
Key responsibilities & impact- Conduct oversight audits of delegated entities contracted to perform credentialing functions on behalf of Aetna
- Implement an all-product quality management strategy
- Participate in development and ongoing implementation of Quality Management work plans and activities
- Evaluate process compliance and operational workflows for delegated credentialing functions
- Evaluate adherence to NCQA standards, applicable federal and state regulations, and contractual requirements
- Review and validate delegate-submitted reports, logs, and supporting materials
- Ensure compliance and maintain readiness for NCQA accreditation
- Develop and track corrective action plans
- Assist in QM projects and activities
- Document QM activities to demonstrate compliance with business, regulatory, and accreditation requirements
- Perform quantitative and qualitative data analysis to achieve operational targets
- Prepare QM documents
- Report business information to internal and external constituents and consult on solutions for emergent issues
Requirements
What you’ll need- Minimum of 2 years of delegated credentialing experience within 2–5 years of overall credentialing experience (preferred)
- 3+ years work related experience in the healthcare industry or quality management
- Strong computer skills including mastery of MS Excel, Word and Adobe Acrobat
- Strong communication skills with external clients, primarily delegate entity contacts
- Strong attention to detail, organizational abilities, and excellent documentation skills (preferred)
- Ability to manage multiple priorities and adapt to changing demands (preferred)
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay