Associate Manager, Clinical Health Services

CVS Health Careers

. Oversee healthcare management staff and assigned healthcare management services .

Posted 11/6/2026full-timeRemote • Illinois • United StatesMid-Level💰 $88,374 - $190,344 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare management, focusing on team leadership, regulatory compliance, and quality improvement in care delivery. Proficient in managing resources and implementing best practices to enhance member care and operational efficiency.

Highest-signal resume keywords

Active LCPC, LCSW, Or RN LicenseManaged Care ExperienceTeam LeadershipRegulatory Compliance KnowledgeCertified Case Manager (CCM)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare ManagementCare-Plan DevelopmentQuality ImprovementRegulatory Standards KnowledgeFinancial ManagementOperational ManagementPsychosocial InterventionsMember IdentificationCare MonitoringChange Management

Soft Skills

Team BuildingProblem ResolutionCritical ThinkingCollaborationMentoring

Certifications & Qualifications

Certified Case Manager (CCM)

Industry Keywords

NCQAURACHealthcare ServicesBehavioral HealthcarePhysical HealthcareContinuum Of CareAccreditation StandardsCustomer EngagementCross-Product IntegrationAction Plans

About the role

Key responsibilities & impact

Oversee healthcare management staff and assigned healthcare management services
Organize and develop high-performing teams
Ensure consistency in health-related and psychosocial interventions supporting members
Meet financial, operational, and quality objectives of the unit
Maintain policies and procedures in accordance with regulatory and accreditation standards, including NCQA and URAC
Implement and monitor best practices and innovations across the continuum of care
Manage resources responsible for member identification, care-plan development and implementation, medical appropriateness, quality of care, and care monitoring and documentation
Serve as liaison with key business areas and customer/account teams
Participate in customer meetings and support implementation of new customers
Assess developmental needs and implement action plans supporting high-performing teams
Promote teamwork, cross-product integration, and continuum-of-care thinking
Lead change efforts and serve as a model change agent
Collaborate with licensed staff overseeing clinical staff and licensed personnel activities
Mentor the team on practice standards, intervention quality, problem resolution, and critical thinking

Requirements

What you’ll need

Active and unrestricted LCPC, LCSW, or RN in the state of Illinois
3 or more years of experience in a physical or behavioral healthcare setting
1 or more years of management experience
3 or more years of experience in managed care
Knowledge of regulations, standards, and policies related to medical management
Bachelor’s degree in health or human services or a related field required
Preferred: Certified Case Manager (CCM)
Preferred: Bilingual English and Spanish
Master’s degree in a related field preferred

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program in addition to base pay