Associate Manager, Clinical Health Services – Multi-region

CVS Health Careers

. Develop, implement, support, and promote Health Services strategies, tactics, policies, and programs for Aetna OhioRISE .

Posted 11/12/2026full-timeRemote • Ohio • United StatesJuniorMid-Level💰 $80,340 - $173,040 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing health services strategies while managing clinical teams to achieve operational and quality objectives. Proficient in utilizing Microsoft Office Suite and maintaining compliance with healthcare regulations.

Highest-signal resume keywords

Active Unrestricted LicensureMaster's Degree In Behavioral Health2+ Years Experience Leading Large TeamsProficiency In Microsoft Office SuiteExperience With EHR Portals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Health Services Strategy DevelopmentClinical Team ManagementPerformance ManagementData Evaluation And InterpretationCost And Quality Outcome Implementation

Soft Skills

Effective CommunicationTeam BuildingChange LeadershipCollaborationProblem Solving

Tools & Technologies

Microsoft Office 365OutlookWordExcelSharePointTeamsVPN Access

Certifications & Qualifications

Active Unrestricted State Licensure

Industry Keywords

Healthcare ComplianceHIPAA GuidelinesBehavioral HealthClinical PhilosophyKPI Management

About the role

Key responsibilities & impact

Develop, implement, support, and promote Health Services strategies, tactics, policies, and programs for Aetna OhioRISE
Oversee and manage clinical team processes
Organize and develop high-performing teams
Reinforce clinical philosophy, programs, policies, and procedures
Communicate strategic plans and tactics
Implement tactics to achieve cost and quality outcomes
Create direction and communicate business cases for change
Identify best-practice approaches and innovations to improve outcomes
Meet financial, operational, and quality objectives
Manage assigned team day to day and ensure adherence to established practices and procedures
Collaborate with functional area managers on clinical interventions supporting plan sponsors
Develop, initiate, monitor, and communicate performance expectations
Serve as a customer and Account Team point of contact when needed
Participate in customer meetings, implementations, and oversight of customer cultural requirements
Support implementation of new customers
Participate in recruitment and hiring
Assess developmental needs and implement action plans for high-performing teams
Lead change efforts
Maintain compliance with policies and procedures
Evaluate and interpret data and identify improvement opportunities
Address performance management needs for direct reports
Meet or exceed KPIs and business metrics
Work with internal, external, and state regulatory personnel and provide prompt remediation
Travel within Ohio and surrounding regions as organizational needs require

Requirements

What you’ll need

Active unrestricted Ohio, West Virginia, Kentucky, Virginia, or Louisiana state independent licensure in an applicable functional area such as RN, LPCC, LPCC-S, LISW, or LISW-S
Master's degree in a behavioral health field
Licensure outside Ohio must obtain compact licensure to work in Ohio within 60 days of hire
2+ years’ experience leading and managing large teams
2+ years’ experience with personal computers, keyboard, mouse, multi-system navigation, and Microsoft Office Suite applications
Proficiency with Outlook, Word, Excel, SharePoint, and Teams
Reliable transportation and willingness and ability to travel up to 10% of the time
Direct/hardwired internet connection to a modem/router within 7 feet of the computer, or equivalent capability
Minimum internet speed of 25 Mbps download and 3 Mbps upload
Quiet, secure, private designated home workspace compliant with CVS Health and HIPAA guidelines
Ability to use multiple monitors and navigate multiple applications simultaneously
Ability to communicate using email, calendar invites, Teams messaging, and virtual meetings
Experience with Microsoft Office 365 applications or similar tools such as Google Workspace
Ability to access secure systems such as VPN and EHR portals, follow computer security practices, and recognize suspicious emails or links
Ability to troubleshoot common technical issues and contact IT when necessary

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
Company-provided equipment (keyboard, monitor, computer, headset, etc.)
CVS Health bonus, commission or short-term incentive program eligibility