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Case Manager, Registered Nurse
CVS Health Careers. Assess, coordinate, and manage care for members with complex medical needs .
Posted 11/4/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $60,522 - $129,615 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Care Management and Utilization Management, with a focus on developing personalized care plans and improving health outcomes for members with complex medical needs. Proficient in utilizing clinical judgment and collaborating with multidisciplinary teams to address barriers to care.
Highest-signal resume keywords
Active RN License5+ Years RN Clinical Practice Experience2+ Years Critical Care ExperienceCase Management ExperienceMicrosoft Office 365 Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care ManagementUtilization ManagementClinical JudgmentTelephonic Care ManagementHealth CoachingCase Management CertificationTransplant Nursing ExperienceEHR Portal AccessTechnical TroubleshootingInternet Connectivity
Soft Skills
CollaborationCommunicationProblem-SolvingEngagementAdaptability
Tools & Technologies
Microsoft Office 365Google WorkspaceVPNDigital Communication ChannelsMultiple Monitors
Certifications & Qualifications
Case Management CertificationRN LicenseBSN Preferred
Industry Keywords
Complex Medical NeedsHealth OutcomesInterdisciplinary TeamsHIPAA ComplianceCritical Care
About the role
Key responsibilities & impact- Assess, coordinate, and manage care for members with complex medical needs
- Develop proactive care plans to improve short- and long-term health outcomes
- Identify clinical, social, and functional barriers impacting care
- Collaborate with healthcare providers and multidisciplinary teams
- Use clinical judgment to support utilization and care management decisions
- Engage members through telephonic care management and health coaching
- Support members with complex healthcare needs through blended Case Management and Utilization Management
- Partner with members, providers, and interdisciplinary teams to develop personalized care plans, improve health outcomes, reduce barriers to care, and promote wellness
Requirements
What you’ll need- Active, unrestricted Compact RN license in state of residence
- 5+ years of RN clinical practice experience
- 2+ years of critical care experience
- 6+ months of Case Management or Utilization Management experience
- Ability to work Monday-Friday, 8:00 AM-5:00 PM in your local time zone
- Willingness to obtain additional state RN licenses
- Associate Degree in Nursing required
- Ability to obtain a direct/hardwired internet connection to a modem/router within 7 feet of the computer
- Minimum internet speed of 25 Mbps download and 3 Mbps upload
- Quiet, secure, private designated home work location compliant with CVS Health and HIPAA guidelines
- Ability to work within the state and city where currently living
- Ability to use multiple monitors and navigate multiple applications
- Ability to use digital communication channels including email, calendar invites, Teams messaging, and virtual meetings
- Experience with Microsoft Office 365 applications or similar Google Workspace applications
- Ability to access secure systems such as VPN and EHR portals
- Ability to follow computer security practices including screen locking, strong passwords, and suspicious-link recognition
- Ability to troubleshoot common technical issues independently
- Preferred: Case Management Certification (CCM or equivalent)
- Preferred: Transplant nursing experience
- BSN preferred
Benefits
Comp & perks- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Company-sponsored multi-state licensure
- Company-provided equipment including keyboard, monitor, computer, and headset
- 100% remote work environment
- No nights, weekends, or holidays currently required