Clinical Case Manager – Behavioral Health

CVS Health Careers

. Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews .

Posted 11/12/2026full-timeRemote • Michigan • United StatesMid-LevelSenior💰 $54,095 - $155,538 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in conducting behavioral health assessments, developing individualized care plans, and utilizing Motivational Interviewing techniques to promote member engagement and sustainable behavior change. Holds an active behavioral health license and possesses extensive clinical experience in managing mental health and substance use disorders.

Highest-signal resume keywords

Master's Degree In Behavioral HealthActive Behavioral Health License3+ Years Clinical ExperienceMotivational Interviewing TechniquesCase Management Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Behavioral Health AssessmentsIndividualized Care PlansCrisis InterventionData AnalysisRisk Factor IdentificationResource UtilizationProactive Care Planning

Soft Skills

Strong Communication SkillsInterpersonal Skills

Tools & Technologies

Clinical SystemsVirtual Environment Proficiency

Industry Keywords

Mental Health DisordersSubstance Use DisordersPsychosocial ServicesCommunity Resources

About the role

Key responsibilities & impact

Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews
Develop individualized care plans addressing behavioral and physical health needs
Coordinate care with providers, community organizations, and support services
Apply advanced clinical judgment to identify and mitigate risk factors impacting member outcomes
Perform crisis intervention for members experiencing behavioral health or medical crises and ensure appropriate referrals and follow-up
Utilize Motivational Interviewing techniques to engage members and promote sustainable behavior change
Coordinate psychosocial wraparound services and connect members with community resources
Support cost-effective care through proactive care planning and resource utilization

Requirements

What you’ll need

Master's degree in Behavioral Health, Social Work, Counseling, Psychology, or a related field
Active, unrestricted independent behavioral health license in your state of residence (e.g., LCSW, LISW, LMFT, LPC, LCPC, LPCC, LMHC, or equivalent)
3+ years of post-master's direct clinical experience in a hospital, ambulatory, outpatient, or similar clinical setting
3+ years of experience treating mental health and substance use disorders
3+ years of experience utilizing Motivational Interviewing techniques
Case Management experience
Ability to simultaneously talk on the phone and document in clinical systems
Strong technical proficiency and comfort working in a virtual environment

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
Consistent Monday–Friday schedule
No weekends or holidays
Fully remote work