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Credentialing Specialist
CVS Health Careers. Review and process credentialing and re-credentialing files .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in credentialing processes, including compliance with NCQA standards and management of provider documentation. Proficient in utilizing credentialing databases and providing administrative support while maintaining confidentiality of protected health information.
Highest-signal resume keywords
Credentialing ExperienceNCQA Accreditation StandardsMD Staff Credentialing DatabaseActive Listening SkillsInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CredentialingDocument ManagementBackground ChecksDrug TestingTB ScreeningsReport GenerationGoogle SuitesProvider ComplianceFile PreparationTimely Processing
Soft Skills
TeamworkConstructive FeedbackOrganizational SkillsPrioritizationRelationship Building
Tools & Technologies
MD Staff Credentialing Database
Certifications & Qualifications
Certified Provider Credentialing Specialist (CPCS)
Industry Keywords
CredentialingNCQA PoliciesProtected Health Information (PHI)State LicensesDEA CertificatesMalpractice Coverage
About the role
Key responsibilities & impact- Review and process credentialing and re-credentialing files
- Establish and maintain a system for timely processing of credentialing files in accordance with NCQA policies
- Query appropriate organizations and evaluate responses to ensure provider compliance with NCQA standards
- Maintain current state licenses, DEA certificates, malpractice coverage, and other required credentialing documents for providers
- Review background checks, drug tests, and TB screenings and record results
- Assemble verified information and prepare files for Credentialing Committee presentation
- Verify providers’ requirements for approval to work in specific states and health plans
- Assist with ongoing monitoring of contracted clinicians
- Use the MD Staff credentialing database to perform queries, generate reports, and optimize efficiency
- Provide administrative support to department leadership and internal and external stakeholders
- Provide timely, professional email responses
- Demonstrate teamwork and assist with special projects
- Protect the security and privacy of protected health information (PHI)
- Report to the Credentialing Supervisor
Requirements
What you’ll need- 1-3 years of successful work experience in a credentialing role/department
- Intermediate skills with Google Suites
- Familiarity with NCQA accreditation standards
- Active listening skills and ability to provide and receive constructive feedback
- Strong interpersonal skills and ability to build rapport and productive relationships with internal and external stakeholders
- High school diploma or up to 1 year of equivalent experience
- Preferred: Obtain NAMSS Certification as a Certified Provider Credentialing Specialist (CPCS) within 2 years of eligibility to certify
- Preferred: Working knowledge of problem-solving and decision-making skills
- Preferred: Ability to organize and prioritize workload and day-to-day tasks
- Work schedule aligned to Central Time Zone
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay