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Data and Analytics Consultant
CVS Health Careers. Draft, review, and edit Medicare policy and workflows under general supervision .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in drafting and reviewing Medicare policies and workflows while supporting customer service operations. Proficient in Microsoft Office applications and knowledgeable in compliance and regulatory issues relevant to Medicare.
Highest-signal resume keywords
Medicare ExperienceCustomer Service ExperienceProficiency With Microsoft OfficeKnowledge Of Compliance RegulationsExperience With GPS, HRP And MP Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medicare Policy DraftingWorkflow EditingCustomer Service Knowledge ArticlesClaim BackgroundQuickBase KnowledgeMedical Benefits KnowledgeDental Benefits KnowledgeVision Benefits KnowledgeBenefit Terminology KnowledgeAttention To Detail
Soft Skills
Independent Critical ThinkingSelf-StarterDeadline DrivenEffective Communication
Tools & Technologies
Microsoft Office WordMicrosoft Office ExcelMicrosoft SharePointMicrosoft Outlook
Certifications & Qualifications
High School DiplomaGED Equivalent
Industry Keywords
ComplianceRegulatory IssuesERISAHIPAAACACOBRA
About the role
Key responsibilities & impact- Draft, review, and edit Medicare policy and workflows under general supervision
- Support Medicare Service operations by creating Customer Service knowledge articles and communications
- Interact in a meeting setting with multiple departments in the Medicare organization
Requirements
What you’ll need- 1-3 years Customer Service experience
- 1-3 years Medicare Experience
- 1-3 years experience with GPS, HRP and MP systems
- Must be an independent, critical thinker who is a self-starter and deadline driven
- Strong attention to detail and accuracy in a fast-paced and constantly changing work environment
- Ability to communicate both verbally and in writing
- Proficiency with Microsoft Office Word, Excel, SharePoint and Outlook applications
- Claim background a plus
- QuickBase knowledge a plus
- Knowledge and experience in medical, dental and vision benefits
- Knowledge and experience in benefit terminology
- General understanding of compliance and regulatory issues (ERISA, HIPAA, ACA, COBRA)
- Organizes time efficiently to meet or exceed deadlines
- High School Diploma or GED equivalent
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program eligibility