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CVS Health Careers

Employee Assistance Program – Clinical Counselor

CVS Health Careers

. Deliver on-demand single session consultations, clinical assessments, triage, and informational services .

Posted 11/5/2026full-timeRemote • California • United StatesJunior💰 $66,575 - $142,576 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering mental health care through consultations and assessments, utilizing advanced technology platforms for enhanced member support. Holds a valid behavioral health license in California and possesses strong communication and multitasking skills.

Highest-signal resume keywords
Behavioral Health LicenseCrisis Intervention ExperienceMaster's Degree in Behavioral HealthEAP ExperienceMotivational Interviewing

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Crisis InterventionMental Health CareConsultationClinical AssessmentTriageBrief Therapy ModelsBehavior Change Facilitation
Soft Skills
Written CommunicationVerbal CommunicationMultitaskingRapport-Building
Tools & Technologies
Technology PlatformsVideo Conferencing ToolsChat Support Systems
Certifications & Qualifications
LCSWLMFTLPCCClinical Psychologist
Industry Keywords
Employee Assistance ProgramBehavioral HealthSocial ServicesDiverse PopulationsCall Center Experience

About the role

Key responsibilities & impact
  • Deliver on-demand single session consultations, clinical assessments, triage, and informational services
  • Leverage advanced technology platforms to enhance customer experience and connect members to the right solutions at the right time
  • Support members via phone, video, or chat
  • Provide timely, high-quality mental health care through the Employee Assistance Program, Resources for Living
  • Provide immediate, 24/7 member access to mental health support

Requirements

What you’ll need
  • Must reside in California
  • Unencumbered valid behavioral health license in the State of California: LCSW, LMFT, LPCC or Clinical Psychologist
  • 1+ years of crisis intervention experience
  • Strong written and verbal communication skills
  • Excellent multitasking abilities
  • Proficiency in using various technology platforms and tools
  • Master’s degree in a behavioral health or counseling field
  • Preferred: 1+ years of EAP, Behavioral Health, or Social Services experience
  • Preferred: Experience working with diverse populations
  • Preferred: Familiarity with brief therapy models and Motivational Interviewing
  • Preferred: Call center work experience
  • Preferred: Experience delivering services via chat, video, and phone
  • Preferred: Strong rapport-building skills
  • Preferred: Experience facilitating positive behavior changes

Benefits

Comp & perks
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • CVS Health bonus, commission or short-term incentive program eligibility