Executive Assistant – VP Service Operations

CVS Health Careers

. Support the Business Transformation Services and Solutions Vice President in the Aetna Service Operations organization .

Posted 11/11/2026full-timeHartford • Connecticut • United StatesLead💰 $23 - $59 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced organizational and communication skills essential for managing executive schedules, travel arrangements, and high-volume communications while maintaining confidentiality. Proficient in Microsoft Office tools to support complex administrative tasks and project management.

Highest-signal resume keywords

Executive Assistant ExperienceMicrosoft Office ProficiencyOrganizational SkillsCommunication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Calendar ManagementTravel CoordinationExpense ReportingMeeting PreparationDocument Management

Soft Skills

Decision-MakingProfessionalismPrioritizationDiscretion

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft TeamsMicrosoft PowerPointMicrosoft ExcelCoPilot

Certifications & Qualifications

HS DiplomaGED

Industry Keywords

Business Transformation ServicesService OperationsMatrixed OrganizationConfidential Information

About the role

Key responsibilities & impact

Support the Business Transformation Services and Solutions Vice President in the Aetna Service Operations organization
Manage and coordinate daily schedules, calendars, contacts, travel arrangements, meetings, conferences, and seminars
Assess meeting priorities and manage high-volume phone and email communications
Arrange travel, accommodations, and detailed itineraries
Process reimbursements and expense reports; track expenses and follow up
Facilitate communication with senior management
Prepare and follow up on complex meetings and events, including AV, room scheduling, telepresence, presentations, agendas, notes, food, and beverages
Coordinate employee and consultant onboarding and offboarding, including hardware, repair requests, and space planning
Manage office and administrative tasks, supplies, memberships, subscriptions, distribution lists, and deliveries
Manage department files, electronic document systems, intranet websites, wikis, and web-based project management tools
Edit presentations, agendas, spreadsheets, communications, databases, and reports
Track deliverables, project timelines, deadlines, and requests
Participate in meetings, take notes, disseminate information, provide weekly email updates, and draft correspondence
Manage special projects and assist department members
Handle confidential information with discretion

Requirements

What you’ll need

3-5 years of Executive Assistant experience
Strong problem-solving and decision-making skills
Experience supporting multiple executives in a complex, matrixed organization
Experience coordinating executive phone coverage, calendars, and detailed work and travel itineraries
Exceptional organizational and prioritization skills with the ability to manage competing demands
Strong communication skills with a high degree of professionalism and executive presence
Advanced proficiency in Microsoft Office, including Outlook, Word, Teams, PowerPoint, Excel, and CoPilot
Ability to handle sensitive and confidential information with discretion
HS Diploma or GED plus equivalent work experience
Must work Monday through Friday day shift during Eastern Time Zone hours

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program in addition to base pay