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Medical Claim Analyst
CVS Health Careers. Execute routine and non-routine business support tasks for the Medical Claims area under limited supervision .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in medical claims processing, including reviewing provider coding edits and predetermination requests, while maintaining high customer service standards and adhering to policies for medical cost management.
Highest-signal resume keywords
Medical Claims ProcessingProblem Solving SkillsDecision-Making SkillsCustomer Service StandardsWorkload Prioritization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ReviewCoding EditsPredetermination RequestsTask ProcessingData Inspection
Soft Skills
MultitaskingEffective Communication
Tools & Technologies
CS Hub
Industry Keywords
Medical Cost ManagementClaim AdjudicationBenefit InquiriesECHS Report
About the role
Key responsibilities & impact- Execute routine and non-routine business support tasks for the Medical Claims area under limited supervision
- Follow area protocols, standards, and policies to provide effective and timely support
- Review the ECHS report daily for distribution of tasks to appeal nurses
- Review provider coding edits routed from non-clinical claims and prepare them for review by an Aetna clinician
- Review and process predetermination requests using CS Hub guidelines to determine review eligibility
- Process CORR tasks to work or reroute as appropriate
- Prioritize work and multitask to balance projected workload and due dates
- Inspect and provide accurate claim information to support savings optimization
- Respond to customers on benefit inquiries
- Maintain customer service standards
- Administer policies and procedures for medical cost management
- Coordinate support functions for claim adjudication
Requirements
What you’ll need- Working knowledge of problem solving and decision-making skills
- 5+ years of work experience
- High school diploma or equivalent required
- Ability to work 40 hours per week
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- CVS Health bonus, commission or short-term incentive program in addition to base pay