National Accounts Lead Director, Clinical Program Consultant

CVS Health Careers

. Lead a team of approximately 7–8 Clinical Program Consultants .

Posted 10/30/2026full-timeRemote • Illinois • United StatesSenior💰 $100,000 - $231,540 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in healthcare consulting and clinical operations, with a strong focus on team leadership, strategic advisory roles, and optimizing clinical and financial outcomes for clients. Proven ability to analyze healthcare trends and implement effective cost-management strategies.

Highest-signal resume keywords

Healthcare Industry ExperienceClinical Operations ManagementTeam LeadershipClient Reporting and AnalyticsRN/LCSW License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Program DevelopmentCost-Management StrategiesTrend AnalysisPerformance EvaluationProject Management

Soft Skills

Coaching and DevelopmentCollaborationStrategic AdvisoryCommunicationProblem-Solving

Certifications & Qualifications

RN LicenseLCSW License

Industry Keywords

Healthcare ConsultingWell-BeingClinical Management ProgramsCustomer EngagementBusiness Retention

About the role

Key responsibilities & impact

Lead a team of approximately 7–8 Clinical Program Consultants
Provide day-to-day oversight of customer-facing CPC work
Set priorities and align resources with Field partners' and customers' needs
Collaborate with Field leaders to support business retention and growth objectives
Provide coaching and development to team members
Work directly with customers in a strategic advisory role as needed
Collaborate with Aetna National Accounts Field Sales and Service staff to identify customers who may benefit from clinical management programs
Evaluate and analyze medical, pharmacy, behavioral health, and disability trend drivers
Propose clinical programs and improvements to manage trends and optimize return on investment
Consult with clients on employee health trends and tailor cost-management strategies
Maximize clinical and financial outcomes for customers
Identify and help rectify clinical program gaps
Manage changing projects and priorities and mitigate negative outcomes
Serve as a key resource on clinical programs for Aetna National Accounts
Evaluate performance through regular, timely feedback to support service delivery, engagement, motivation, and team development

Requirements

What you’ll need

7+ years of experience in the healthcare industry, well-being, healthcare consulting, client reporting and analytics, clinical operations and business management
Minimum 7+ years of diverse clinical and well-being experience
Ability to lead and collaborate across teams
Prior experience managing and/or leading teams
Un-restricted RN/LCSW license preferred
Bachelor's degree or equivalent work experience

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program
Equity award program
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being