Provider Onboarding Analyst

CVS Health Careers

. Establish and maintain comprehensive onboarding implementation processes with recruitment, credentialing, HR, IT, clinical team, and other stakeholders .

Posted 11/5/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $21 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in onboarding processes, stakeholder management, and project planning while ensuring compliance with credentialing requirements. Possesses strong organizational skills and the ability to manage multiple priorities effectively in a fast-paced environment.

Highest-signal resume keywords

Onboarding Process ManagementStakeholder EngagementProject Planning and ExecutionData Presentation and ReportingCredentialing Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryReport GenerationProcess ImprovementTraining DevelopmentApplication Tracking Software

Soft Skills

Excellent Communication SkillsHighly OrganizedTime ManagementEmotional IntelligenceCustomer Centric Mindset

Tools & Technologies

Google OfficeLearning Management SystemsCredentialing Software

Industry Keywords

OnboardingCredentialingProvider IntegrationAdministrative SupportVirtual Environment Experience

About the role

Key responsibilities & impact

Establish and maintain comprehensive onboarding implementation processes with recruitment, credentialing, HR, IT, clinical team, and other stakeholders
Lead the integration of providers into the organization as the subject matter expert
Own applications and onboarding for providers in the assigned region/state/area
Prioritize applications and onboarding throughput based on regional needs, state assignments, licensure type, completion timing, and urgency
Manage a book of business and KPIs for each onboarding stage
Execute onboarding-dependent activities and mitigate gaps, including establishing start-date timing, assessing training completion, and gathering capacity information
Partner with Regional Leadership to recommend actions that meet client and capacity goals
Make timely changes and recommendations when project plans or books of business shift, and align stakeholders on impacts
Create and maintain project plans and timelines for onboarding activities and hold stakeholders accountable to deadlines and deliverables
Facilitate education for key onboarding activities, including CAQH ProView and MD-APP credentialing applications
Develop and lead live provider-facing training sessions
Create job aids, videos, and other onboarding materials
Assess process improvement opportunities and develop solutions
Build working relationships with teams involved in onboarding
Correspond with providers by telephone and email after offer acceptance
Provide one-to-one onboarding support during daytime, nighttime, weekends, and holidays according to role SLAs
Ensure credentialing paperwork is submitted timely and follow up with candidates throughout the credentialing process
Partner with credentialing to gather information and requirements
Organize orientation, first-month schedules, travel requirements, system access, and controls
Ensure completion of learning management system modules
Coordinate shipping and receiving of supplies and system access
Attend organizational, departmental, and manager meetings promptly and professionally
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree in Business or equivalent combination of training and experience
4 or more years of experience working in an administrative function with competing priorities
Experience with running complex reports and presenting data to internal and external stakeholders
Excellent verbal and written communication skills
Highly organized with impeccable attention to detail
Basic computer skills (Google Office, etc.)
Accurate data entry skills
Excellent with prioritization and time-management
Ability to manage multiple priorities at the same time, work well under pressure, and takes direction
Prior experience onboarding providers or company employees is a plus
High emotional intelligence with experience navigating high touch discussions
Customer centric - high touch mindset
Experience working in a virtual environment highly preferred
Experience using applicant tracking and credentialing software is a plus

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being, based on eligibility