Renewal and Reporting Analyst

CVS Health Careers

. Provide plan benefit review, interpretation, and systematic setup for customer service, claims, enrollment, billing, and reporting .

Posted 11/6/2026full-timeRemote • Minnesota • United StatesJuniorMid-Level💰 $46,988 - $102,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare benefit administration, including compliance with state and federal mandates, and effective use of analytical coding systems. Proven ability to collaborate with stakeholders and implement strategies that enhance client satisfaction and operational efficiency.

Highest-signal resume keywords

Healthcare Benefit AdministrationICD-10 CodingSalesforce ExperienceClient AdvocacyCompliance Review

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Analytical CodingPlan Design RecommendationsBenefit Provision ReviewData System ManagementImplementation Strategy DevelopmentCustomer Feedback AssessmentSystem Setup ExecutionRenewal Process ImprovementEnrollment ProcessingClaims Management

Soft Skills

Consultative AdvisingCross-Functional CommunicationProblem SolvingStakeholder CollaborationAdaptability

Tools & Technologies

Meritain Proprietary SystemSalesforceDOS Systems

Certifications & Qualifications

Associate’s DegreeBachelor’s DegreeHigh School DiplomaGED

Industry Keywords

HealthcareQuality ManagementRenewalsAccount ManagementBenefit Administration

About the role

Key responsibilities & impact

Provide plan benefit review, interpretation, and systematic setup for customer service, claims, enrollment, billing, and reporting
Utilize Meritain’s proprietary system for analytical coding of detailed customized plans
Develop and execute implementation strategies aligned with client expectations and performance guarantees
Consult and advise internal stakeholders on complex benefit administration
Recommend options to minimize manual processing and client disruption
Make plan design and processing recommendations for clients
Review benefit provisions for compliance with state and federal mandates
Assess summary plan descriptions and related documents
Collaborate on complex account and benefit structure recommendations
Execute system setup and map client benefits using industry coding, including ICD-10, place of service, and healthcare reform
Assess customer feedback to improve the renewal process
Use Salesforce for cross-functional communication and executive-level status reporting

Requirements

What you’ll need

2+ years of experience working with healthcare, specifically with quality, renewals, client advocacy, and/or account management
Demonstrated knowledge of medical terminology
Ability to work Monday-Friday from 8am-5pm, with ability to work beyond core hours during busy seasons
5+ years of healthcare experience in quality, renewals, client advocacy, and/or account management (preferred)
Previous Salesforce experience (preferred)
Previous experience with various data systems, including DOS systems (preferred)
Associate’s or Bachelor’s degree (preferred)
High school diploma or GED

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being