Senior Analyst – HR Technology Products

CVS Health Careers

. Gather, analyze, and document business and technical requirements .

Posted 11/3/2026full-timeScottsdale • Arizona • United StatesSenior💰 $64,890 - $173,040 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gathering and analyzing business and technical requirements, managing product backlogs, and creating user documentation. Proficient in collaborating with cross-functional teams and communicating effectively with stakeholders to drive product improvements.

Highest-signal resume keywords

Jira ManagementConfluence DocumentationCloud Platform ExperienceAgile/Scrum MethodologyPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisUser Story CreationAcceptance Criteria WritingProduct Roadmap DevelopmentMarket ResearchCompetitive AnalysisAI Productivity ToolsData IntegrationDocumentation WritingBacklog Management

Soft Skills

Communication SkillsAdaptabilityResourcefulnessJudgment Under PressureCollaboration

Tools & Technologies

Google Cloud PlatformMicrosoft AzureJiraConfluenceAI/ML Products

Certifications & Qualifications

Bachelor's DegreeRelevant Professional Qualification

Industry Keywords

Technology IndustryProduct OrganizationAI Orchestration SolutionsChatbotsData Platforms

Tech Stack

Tools & technologies

AzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Gather, analyze, and document business and technical requirements
Write user stories and acceptance criteria
Keep the Jira backlog prioritized
Build and update product playbooks, help content, release notes, FAQs, and user guides in Confluence
Coordinate release planning, testing, and readiness
Communicate changes to stakeholders and customers and support post-release follow-up
Work with developers, scrum masters, and scrum teams
Participate in sprint ceremonies and help resolve questions and blockers
Serve as the main point of contact for platform users
Gather feedback, handle questions and escalations, and translate feedback into product improvements
Track market trends, competitor offerings, and emerging AI and data capabilities
Contribute to quarterly and annual product roadmaps and plans
Create and present presentations on product capabilities, roadmaps, and results to leadership and large audiences
Collaborate with teams and business areas across the enterprise
Support several products while managing multiple priorities

Requirements

What you’ll need

5+ years of professional experience in the Technology industry
3+ years of experience working within a Technology product organization
3+ years of experience working with public cloud platforms, such as Google Cloud Platform and Microsoft Azure
3+ years of hands-on experience with Jira and Confluence
2+ years demonstrating excellent written and verbal communication skills
2+ years of experience creating and delivering presentations to large audiences
2+ years of experience collaborating with large, cross-functional teams
2+ years demonstrating strong adaptability, resourcefulness, and sound judgment under pressure and in sensitive situations
2+ years of experience managing multiple products and shifting priorities simultaneously
1+ year of experience working with AI productivity tools such as Claude and Microsoft Copilot
Bachelor's degree preferred/specialized training/relevant professional qualification
Preferred: exposure to AI/ML products, chatbots, or AI orchestration solutions
Preferred: familiarity with data integration, data platforms, or analytics products
Preferred: experience with Agile/Scrum, including backlog management and release planning
Preferred: experience conducting market research and competitive analysis
Preferred: experience writing playbooks, training materials, or customer-facing documentation

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program eligibility