Software Development Engineer

CVS Health Careers

. Provide Level 1–3 application production support for Eligibility business customers .

Posted 10/30/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $61,800 - $123,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in application production support, incident management, and troubleshooting within enterprise systems, with a strong foundation in software development using Java, Python, and cloud technologies. Proven ability to collaborate across teams and drive continuous improvement in system reliability and performance.

Highest-signal resume keywords

Application Production SupportIncident ManagementJava Software DevelopmentCloud Technologies (Azure, GCP)Troubleshooting Complex Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

JavaPythonPostgresMongoSQLJavaScriptHTMLCSSRoot Cause AnalysisDebugging

Soft Skills

Analytical SkillsCommunication SkillsProblem-Solving SkillsCollaboration

Tools & Technologies

Monitoring ToolsLogging FrameworksAI Agents DevelopmentAutomation ToolsIncident Management Tools

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceMaster’s Degree in Computer Science

Industry Keywords

HealthcarePharmacy Benefits ManagementRegulated Industries

Tech Stack

Tools & technologies

AzureCloudDistributed SystemsGoogle Cloud PlatformJavaJavaScriptPostgresPythonSQL

About the role

Key responsibilities & impact

Provide Level 1–3 application production support for Eligibility business customers
Monitor systems, resolve incidents, and perform proactive system health checks
Analyze and troubleshoot complex application and systems issues
Perform root cause analysis and implement long-term corrective actions
Collaborate with engineering, product, QA, operations, and business teams to resolve production incidents
Code fix, optimize, and improve existing codebases for reliability, stability, and scalability
Perform debugging and validation across distributed application environments
Participate in on-call rotations as needed
Contribute to the technical roadmap and drive innovation and continuous improvement
Document solutions, operational procedures, and knowledge-base articles

Requirements

What you’ll need

3+ years of experience in application production support (Level 1–3), incident management, and troubleshooting of enterprise systems
1+ years of Software Development Engineering experience using Java, Python, Postgres, Mongo, SQL, JavaScript, HTML, and CSS
Experience with distributed systems, APIs, databases, cloud technologies (Azure and GCP), and AI Agents development
Familiarity with monitoring tools, logging frameworks, and IT operations processes
Ability to work effectively in a fast-paced, cross-functional environment
Excellent analytical, communication, and problem-solving skills
Bachelor’s / Master degree in Computer Science
Preferred: experience in healthcare, pharmacy benefits management, or similar regulated industries
Preferred: experience with automation, monitoring, and incident management tools
Preferred: knowledge using AI-assisted development tools, including Claude Code, Cursor, GitHub Copilot, and Windsurf

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program