Staff IAM Engineer – Ping Identity, Directory Services

CVS Health Careers

. Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication .

Posted 11/2/2026full-timeRemote • Texas • United StatesLead💰 $106,605 - $284,280 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in administering and supporting Ping Identity platforms, including PingFederate and Ping Directory, with a strong focus on Identity and Access Management (IAM) solutions. Proficient in troubleshooting authentication issues and implementing automation using PowerShell and Python.

Highest-signal resume keywords

Identity And Access Management (IAM)Ping Identity ProductsSAML, OAuth 2.0, OpenID Connect (OIDC)LDAP TechnologiesPowerShell Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PingFederatePingAccessPing DirectoryMFASAMLOAuthOIDCLDAPPowerShellPython

Soft Skills

Troubleshooting SkillsCollaboration

Tools & Technologies

Radiant LogicIBM Tivoli Directory ServerAzure ADOktaSplunkAppDynamicsDynatrace

Industry Keywords

Identity And Access ManagementAuthenticationDirectory ServicesOperational ReadinessDisaster Recovery

Tech Stack

Tools & technologies

AzureCloudDNSLinuxPythonSplunk

About the role

Key responsibilities & impact

Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication
Configure, troubleshoot, and support SSO, MFA, Passwordless Authentication, and Passkey solutions
Troubleshoot authentication and authorization issues involving SAML, OAuth, OIDC, LDAP, and related technologies
Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server
Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives
Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services
Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning
Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing
Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues
Use PowerShell, Python, Shell, and APIs to streamline operational processes and reduce manual effort
Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience
Maintain technical documentation, runbooks, and knowledge articles
Continuously improve operational processes and expand expertise across authentication, directory, cloud, and security domains

Requirements

What you’ll need

7+ years of experience in Identity and Access Management (IAM)
5+ years of experience with Ping Identity products, LDAP technologies, and authentication platforms
3+ years of experience with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions
3+ years of experience with both Linux and Windows platforms
3+ years of experience with PowerShell, Python, Shell, or API-based automation
Bachelor’s degree from an accredited college or university, or equivalent combination of education and relevant work experience
High School Diploma/GED plus 4 years of related experience as an alternative educational pathway
Strong troubleshooting skills across authentication, federation, networking, and directory services
Strong knowledge of SAML, OAuth 2.0, OpenID Connect (OIDC), LDAP, MFA, Passkeys, and FIDO2/WebAuthn
Experience with Azure AD / Microsoft Entra ID, Okta, or other IAM platforms
Experience with Splunk, AppDynamics, Dynatrace, or similar monitoring tools
Experience with AI-assisted automation, self-service platforms, and workflow orchestration

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program
Equity award program