Strategic Account Director

CVS Health Careers

. Lead, coach, and develop teams of Account Executives and Strategic Account Executives .

Posted 10/30/2026full-timeRemote • Texas • United StatesLead💰 $105,000 - $231,132 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and developing high-performance account management teams while driving revenue growth and managing complex client relationships in the healthcare sector. Proficient in utilizing advanced analytics and AI to inform strategic decision-making and enhance client engagement.

Highest-signal resume keywords

Healthcare Account ManagementPeople LeadershipStrategic AcumenAdvanced AnalyticsDigital and AI Fluency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue GrowthClient RetentionPortfolio ManagementFinancial AnalysisComplex RFP Management

Soft Skills

CoachingPerformance ManagementInclusive LeadershipExecutive PresenceEffective Communication

Certifications & Qualifications

Bachelor's DegreeAdvanced Degree

Industry Keywords

Pharmacy Benefit ManagementManaged CareHealthcare Market TrendsLegislative TrendsRegulatory Trends

About the role

Key responsibilities & impact

Lead, coach, and develop teams of Account Executives and Strategic Account Executives
Set strategic direction, priorities, and operating expectations for account teams
Foster high-performance culture through feedback, talent development, and succession planning
Provide executive oversight for large, complex PBM clients
Serve as escalation point for complex client situations and senior-level engagements
Own aggregate revenue growth, retention, and profitability for the assigned portfolio
Guide renewal and expansion strategies and identify solution expansion opportunities
Provide portfolio-level visibility into drug trend, pricing, guarantees, and account economics
Use advanced analytics and AI-enabled modeling to evaluate risks and financial tradeoffs
Partner with finance, underwriting, and senior leaders on renewal scenarios and executive client discussions
Lead cross-functional partners across account management, clinical, product, operations, underwriting, analytics, and implementation
Align enterprise resources, remove barriers, and advance complex client and business objectives
Oversee complex RFPs and renewals
Monitor pharmacy benefit management, managed care, healthcare market, legislative, and regulatory trends

Requirements

What you’ll need

10+ years of experience in healthcare, account management, or related client-facing roles
Prior people leadership experience, including coaching, performance management, and talent development
Demonstrated success managing large, complex employer or health plan accounts through teams
Executive presence and strategic acumen, including leading senior-level client discussions
Ability to present complex financial and PBM concepts clearly to non-technical audiences
Ability to navigate high-stakes or escalated situations with confidence and credibility
Strong digital and AI fluency
Inclusive leadership aligned with transformation agenda
Valid driver’s license
Reliable, insured personal vehicle
Bachelor’s degree, advanced degree, or equivalent experience

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being