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Utilization Management Nurse Consultant
CVS Health Careers. Assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services and benefits for members .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in clinical assessment, care coordination, and utilization management, with a strong focus on effective communication and adherence to healthcare guidelines. Proficient in navigating electronic health records and utilizing technology to enhance patient care and operational efficiency.
Highest-signal resume keywords
Registered Nurse LicensureClinical Experience in Acute CareUtilization Management ExpertiseMicrosoft Office 365 ProficiencyEffective Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentCare CoordinationUtilization ManagementElectronic Health Records NavigationComputer SkillsTroubleshooting Technical IssuesKeyboarding ProficiencyClinical Criteria ApplicationHealthcare Guidelines ComplianceMultitasking Ability
Soft Skills
Effective Verbal CommunicationEffective Written CommunicationAdaptabilityPrioritizationCollaboration
Tools & Technologies
Microsoft Office 365Google WorkspaceVPN AccessEHR PortalsTeams Messaging
Certifications & Qualifications
Registered Nurse Licensure
Industry Keywords
Healthcare ServicesBenefit UtilizationHIPAA ComplianceClinical GuidelinesPatient Care
About the role
Key responsibilities & impact- Assess, plan, implement, coordinate, monitor and evaluate options to facilitate appropriate healthcare services and benefits for members
- Gather clinical information and apply clinical criteria, guidelines, policies, procedures and clinical judgment to render coverage determinations or recommendations
- Communicate with providers and other parties to facilitate care and treatment
- Identify members for referral opportunities involving other products, services and programs
- Identify opportunities to promote healthcare service quality and effective benefit utilization
- Consult with and provide expertise to internal and external constituents in utilization and benefit management
- Work in a typical office environment with productivity and quality expectations
- Perform close inspection of handwritten and computer-generated documents and PC monitors
- Sit for extended periods, talk on the telephone and type on a computer
- Multitask, prioritize and adapt effectively to a fast-paced changing environment
Requirements
What you’ll need- 2+ years of clinical experience as a Registered Nurse in a hospital setting in adult acute care/critical care setting
- Active, current and unrestricted RN licensure in state of residence
- Ability to work weekends, holidays and evening hours as part of a 24/7 operation
- Associate or Bachelor of Science in Nursing (BSN preferred)
- Direct/hardwired internet connection to a modem/router within 7 feet of computer
- Minimum internet speed of 25 Mbps download and 3 Mbps upload
- Quiet, secure and private designated home virtual work location compliant with CVS Health and HIPAA guidelines
- Must work within the state and city where currently residing
- Ability to use multiple monitors and navigate multiple applications simultaneously
- Ability to communicate via email, calendar invites, Teams messaging and virtual meetings
- Experience with Microsoft Office 365 applications or similar Google Workspace tools
- Ability to access secure systems such as VPN and EHR portals
- Ability to follow computer security practices, manage strong passwords and recognize suspicious emails or links
- Ability to troubleshoot common technical issues independently
- Proficiency with computer skills, navigating multiple systems and keyboarding
- Effective verbal and written communication skills
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Company-provided equipment (keyboard, monitor, computer, headset, etc.)