Account Manager

CVS Health

. Examine sales, account management, and business retention metrics for products and services .

Posted 10/22/2026full-timeUnited StatesJuniorMid-Level💰 $46,988 - $112,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management within the health insurance industry, focusing on client satisfaction, data analysis, and strategic planning. Proficient in utilizing reporting tools and software to drive performance improvements and support client needs.

Highest-signal resume keywords

Health Insurance Industry ExperienceAccount ManagementData AnalysisReporting KnowledgeClient Management Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisAccount ManagementReporting KnowledgeClient PresentationsPerformance ImprovementUpsellingCross-SellingMitigation StrategiesProactive Account ManagementProject Delivery

Soft Skills

Critical ThinkingTime ManagementOrganizational Skills

Tools & Technologies

Ready DataTableauSalesforceOutlookWordPowerPointTeams

Industry Keywords

Self-Funded InsuranceStop-Loss KnowledgeClient SatisfactionMarket TrendsBusiness Retention

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Examine sales, account management, and business retention metrics for products and services
Provide client management support to Account Executives, focusing on client and member satisfaction and financial objectives
Analyze complex client data, account performance, and market trends to identify expansion, upselling, and cross-selling opportunities
Partner with Account Executives to develop account plans and strategies
Participate in client business reviews and recommend performance improvements
Collaborate with sales, marketing, product, and cross-functional teams
Design and deliver client presentations, proposals, and reports
Implement proactive account management and resolve client issues
Ensure timely and accurate delivery of client projects, products, and services
Identify account risks and develop mitigation strategies and action plans
Support Open Enrollment and Health Fair needs

Requirements

What you’ll need

2-5 years of health insurance industry and account management experience
Strong reporting knowledge such as Ready Data and Tableau
Proficiency with Outlook, Word, PowerPoint, Teams, and Salesforce
Must reside in Eastern Standard Time (EST)
Travel required 10-20% of time within the United States
Strong critical thinking, time management, and organizational skills
Self-funded insurance experience
Stop-loss knowledge
Bachelor's degree preferred
High School diploma with 4 years relevant experience

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program in addition to base pay