FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Account Manager
CVS Health. Manage and support Meritain's Alternative Health & Advocacy Solutions partner portfolio .
About the role
Key responsibilities & impact- Manage and support Meritain's Alternative Health & Advocacy Solutions partner portfolio
- Serve as a primary operational contact for assigned partners and internal stakeholders
- Drive service excellence, issue resolution, partner accountability, and relationship management
- Partner with Account Executives, sales leadership, client management teams, implementation teams, and operational stakeholders
- Support partner performance and facilitate cross-functional collaboration
- Execute strategic initiatives that improve client, member, and partner experience
- Monitor operational performance and coordinate issue remediation
- Support implementations and escalations
- Maintain governance processes
- Identify opportunities for improvement
- Contribute to sales enablement and growth initiatives
Requirements
What you’ll need- 3+ years of account management, client management, healthcare operations, project management, or related experience
- Experience managing operational relationships with clients, vendors, business partners, or cross-functional stakeholders
- Ability to coordinate issue resolution and drive outcomes across multiple functional teams
- Strong written and verbal communication skills
- Experience facilitating meetings and presenting information to diverse audiences
- Experience analyzing operational performance, identifying trends, and developing actionable recommendations
- Ability to manage multiple priorities and deliver results in a fast-paced environment
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Teams, and Outlook
- Strong organizational skills with attention to detail and follow-through
- Ability to work independently while fostering collaboration across teams and business partners
- Bachelor's degree in Business Administration, Healthcare Administration, Communications, Project Management, Marketing, or a related field; or equivalent combination of education and relevant work experience
- Experience within healthcare, health plan, TPA, benefits administration, navigation, advocacy, point solution, or vendor management environments preferred
- Knowledge of healthcare benefits, claims administration, member advocacy, clinical navigation, care management, or related healthcare solutions preferred
- Experience supporting partner governance, operational reviews, performance scorecards, or service delivery oversight preferred
- Experience participating in implementations, product launches, process improvement initiatives, or remediation efforts preferred
- Familiarity with sales support activities, RFP responses, finalist presentations, and sales enablement efforts preferred
- Experience working with external vendor partners and holding partners accountable to contractual and operational commitments preferred
- Project management experience, including maintaining action plans, issue logs, risk trackers, and stakeholder communications preferred
- Experience collaborating with executive leadership and presenting operational updates to senior stakeholders preferred
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Eligible for a CVS Health bonus, commission or short-term incentive program in addition to base pay