Account Manager, Omnicare

CVS Health

. Direct workflow of activities for managing local client relationships .

Posted 10/22/2026full-timeUnited StatesJuniorMid-Level💰 $43,888 - $85,068 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client relationship management skills, with a focus on customer service and account retention. Proficient in CRM systems and project management, with the ability to adapt to client needs and present effective solutions.

Highest-signal resume keywords

Client Relationship ManagementCRM ProficiencyProject ManagementCustomer Service SkillsEffective Presentation Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Needs AssessmentContract ManagementBusiness Deliverables ReviewOpportunity IdentificationProblem Solving

Soft Skills

AdaptabilityCommunicationCollaborationStrategic ThinkingPressure Management

Tools & Technologies

SalesforceMicrosoft Office SuiteExcelPowerPointWordOutlookWeb Applications

Certifications & Qualifications

Bachelor’s DegreeHigh School Diploma or GED

Industry Keywords

Long-Term CarePharmaceutical SettingClient SupportAccount ManagementBusiness Expansion

About the role

Key responsibilities & impact

Direct workflow of activities for managing local client relationships
Manage and develop client relationships as liaison between clients and the enterprise
Provide ongoing client support and identify opportunities to retain and expand existing business
Assess client needs and present value propositions for new products and services
Assist with contract status reports and renewals
Manage client meetings, summarize notes, and disseminate follow-up action items to upper management
Build client relationships through regular meetings to identify needs and opportunities
Conduct quarterly executive reviews of business deliverables and new opportunities
Identify at-risk accounts and consult with internal partners on action plans
Review contracts and conduct follow-up measures to ensure compliance and timeliness
Perform other duties as assigned

Requirements

What you’ll need

2+ years of customer-facing experience
Must reside in Pennsylvania or West Virginia
Ability to work some evenings & weekends, based upon client needs
Ability to travel up to 50-60% of the time within central and western Pennsylvania, as well as West Virginia
Demonstrated proficiency with CRM systems, including Salesforce
Previous experience in a long-term care or pharmaceutical setting preferred
Established success in client/account management field preferred
Excellent customer service skills preferred
Proven project management skills preferred
Ability to strategically and creatively solve problems preferred
Track record of performing under pressure and adapting to changing dynamics preferred
Effective presentation skills preferred
Knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and Web applications preferred
Bachelor’s degree preferred
High school diploma or GED

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
Comprehensive benefits package for full-time colleagues and their families