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CVS Health

Analyst, Health Care Quality Management

CVS Health

. Conduct oversight audits of delegated entities contracted to perform credentialing functions on behalf of Aetna .

Posted 11/12/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $43,888 - $93,574 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in delegated credentialing and quality management within the healthcare industry, ensuring compliance with NCQA standards and federal regulations while effectively managing multiple priorities and maintaining detailed documentation.

Highest-signal resume keywords
Delegated Credentialing ExperienceQuality Management Strategy ImplementationNCQA Standards KnowledgeData Analysis SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Credentialing FunctionsProcess Compliance EvaluationCorrective Action Plans DevelopmentQuantitative Data AnalysisQualitative Data AnalysisDocumentation SkillsOperational Workflow EvaluationQuality Management Work PlansRegulatory ComplianceAccreditation Readiness
Soft Skills
Attention to DetailOrganizational AbilitiesSelf-Motivated Team PlayerAdaptabilityEffective Prioritization
Tools & Technologies
MS ExcelMS WordAdobe Acrobat
Industry Keywords
Healthcare IndustryNCQA AccreditationFederal RegulationsState RegulationsContractual Requirements

About the role

Key responsibilities & impact
  • Conduct oversight audits of delegated entities contracted to perform credentialing functions on behalf of Aetna
  • Implement an all-product quality management strategy
  • Participate in the development and ongoing implementation of Quality Management work plans and activities
  • Evaluate process compliance and operational workflows for delegated credentialing functions
  • Evaluate adherence to NCQA standards, applicable federal and state regulations, and contractual requirements
  • Review and validate delegate-submitted reports, logs, and supporting materials
  • Ensure compliance and maintain readiness for NCQA accreditation
  • Develop and track corrective action plans
  • Assist in QM projects and activities
  • Document QM activities to demonstrate compliance with business, regulatory, and accreditation requirements
  • Perform quantitative and qualitative data analysis to achieve operational targets
  • Prepare QM documents according to business requirements
  • Report business information to internal and external constituents and consult on solutions for emergent issues

Requirements

What you’ll need
  • Minimum of 2 years of delegated credentialing experience within 2–5 years of overall credentialing experience
  • 3+ years of work-related experience in the healthcare industry or quality management
  • Strong computer skills including mastery of MS Excel, Word and Adobe Acrobat
  • Strong communication skills with external clients, primarily delegate entity contacts
  • Self-motivated team player who effectively manages multiple priorities and adapts to changing demands
  • Strong attention to detail and organizational abilities
  • Excellent documentation skills
  • Knowledge of NCQA standards, applicable federal and state regulations, and contractual requirements
  • Ability to work 40 hours per week

Benefits

Comp & perks
  • CVS Health bonus, commission or short-term incentive program in addition to base pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being