Analyst, Network Enrollment

. Support enrollment and onboarding activities for pharmacies seeking participation in the pharmacy network .

Posted 9/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $43,888 - $102,081 per yearWebsite

Key responsibilities & impact

Support enrollment and onboarding activities for pharmacies seeking participation in the pharmacy network
Review enrollment applications and supporting documentation for completeness and accuracy
Assist pharmacies and pharmacy corporate headquarters with enrollment-related inquiries and participation requirements
Process pharmacy additions, updates, terminations, and other participation changes according to established procedures
Research and resolve routine enrollment, participation, and provider data issues
Monitor enrollment requests and ensure timely completion of required processing steps
Support pharmacy outreach efforts related to enrollment updates, network participation requirements, and operational communications
Generate and analyze reports related to pharmacy enrollment, participation status, and network data quality
Identify data discrepancies and escalate complex issues to senior team members as appropriate
Participate in process improvement initiatives designed to enhance enrollment accuracy, turnaround times, and pharmacy satisfaction
Follow established policies and procedures while developing knowledge of pharmacy network operations and enrollment processes

What you’ll need

4 years of professional experience in customer service, healthcare operations, administrative support, pharmacy operations, or a related field
Strong attention to detail and organizational skills
Effective verbal and written communication skills
Ability to manage multiple priorities and meet established deadlines
Demonstrated problem-solving and critical-thinking skills
Proficiency with Microsoft Office applications, including Excel, Word, and Outlook
Ability to work independently and collaboratively within a team environment
Commitment to providing exceptional service to internal and external stakeholders
Bachelor's Degree in Business Administration, Healthcare Administration, Public Health, Pharmacy Administration, Communications, or a related field or equivalent combination of work and experience
Experience supporting customers, providers, pharmacies, or business partners in a professional environment
Familiarity with pharmacy operations, healthcare administration, or provider enrollment processes
Basic understanding of healthcare or pharmacy terminology
Demonstrated ability to learn new systems, processes, and technologies

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program in addition to base pay