Associate Manager, Health Services

CVS Health

. Oversee healthcare management staff and develop high-performing teams .

Posted 10/1/2026full-timeRemote • Illinois • United StatesJuniorMid-Level💰 $46,988 - $112,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare management, team leadership, and regulatory compliance, with a focus on implementing best practices and innovations in care delivery. Proven ability to mentor teams, manage resources effectively, and meet operational and quality objectives.

Highest-signal resume keywords

Healthcare ManagementTeam LeadershipRegulatory ComplianceManaged Care ExperienceCertified Case Manager (CCM)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care-Plan DevelopmentQuality-of-Care MonitoringPolicy ImplementationBest-Practice ApproachesOperational Management

Soft Skills

TeamworkProblem ResolutionCritical ThinkingCollaborationMentoring

Certifications & Qualifications

Certified Case Manager (CCM)

Industry Keywords

Healthcare Management ServicesRegulatory StandardsAccreditation StandardsNCQAURAC

About the role

Key responsibilities & impact

Oversee healthcare management staff and develop high-performing teams
Oversee implementation of healthcare management services for the assigned functional area
Maintain policies and procedures in accordance with regulatory and accreditation standards
Implement and monitor best-practice approaches and innovations across the continuum of care
Manage resources responsible for member identification, care-plan development, quality-of-care monitoring, evaluation, and documentation
Serve as a liaison with key business areas and support customer implementations
Participate in customer meetings and oversee customer cultural requirements
Assess developmental needs and implement action plans supporting high-performing teams
Promote teamwork, cross-product integration, and continuum-of-care thinking
Lead change efforts and collaborate with licensed staff overseeing clinical activities
Mentor the team on practice standards, intervention quality, problem resolution, and critical thinking
Meet financial, operational, and quality objectives of the unit

Requirements

What you’ll need

3 or more years of experience in a physical or behavioral healthcare setting
1 or more years management experience
3 or more years of experience in managed care
Knowledge of regulations, standards, and policies relating to medical management
Bachelor’s degree in health or human services or a related field required
Certified Case Manager (CCM) preferred
Master’s degree in a noted field preferred
Ability to work with applicable regulatory and accreditation standards, including NCQA and URAC
Full-time availability, 40 anticipated weekly hours

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being
CVS Health bonus, commission or short-term incentive program eligibility