Associate Manager, Testing

CVS Health

. Lead and develop a high-performing team of testing analysts focused on quality, accuracy, and collaboration .

Posted 11/12/2026full-timeRemote • United StatesJuniorMid-Level💰 $46,988 - $112,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading testing teams, ensuring high-quality outcomes in claim processing through effective collaboration and adherence to policies. Proficient in QNXT systems and skilled in utilizing Microsoft SQL Server and Excel for data management and analysis.

Highest-signal resume keywords

QNXT Claim ProcessingLeadership ExperienceTesting Activities ManagementMicrosoft SQL ServerMedicaid And Medicare Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Test Script DevelopmentTesting Inventory OversightProject PlanningQuality AssuranceData Analysis

Soft Skills

Communication SkillsCollaboration SkillsProblem-Solving SkillsCoaching SkillsAnticipation Of Needs

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft OutlookQNXT SystemAI Tools

Industry Keywords

Claims PoliciesTesting ProcessesService Level AgreementsHealth Plan DocumentationProcess Improvement

Tech Stack

Tools & technologies

MS SQL ServerSQL

About the role

Key responsibilities & impact

Lead and develop a high-performing team of testing analysts focused on quality, accuracy, and collaboration
Oversee testing inventory, project plans, and daily work prioritization to support service level agreements for timeliness and accuracy
Partner with leadership, testers, claims, configuration, and IT teams to drive effective testing processes and successful claim payment outcomes
Coach team members to strengthen testing quality, consistency, and adherence to department policies and procedures
Ensure testing tasks are completed accurately and on time, escalating issues as needed
Define, develop, and maintain test scripts to support complete and high-quality testing prior to sign-off
Participate in test plan, test case, and test walkthrough discussions with subject matter experts to confirm testing scope and requirements
Validate actual testing results against expected outcomes and proactively communicate issues, risks, delays, and defects
Research and resolve testing-related issues in partnership with business and technical teams
Interpret state and health plan source documentation and apply that understanding to internal documentation and QNXT system output
Promote process improvement, education, and collaboration across teams and stakeholders
Work with AI to improve productivity, automate routine tasks, and enhance decision-making

Requirements

What you’ll need

Experience with QNXT claim and configuration review, including strong knowledge of modules related to claim payment processing
Demonstrated ability to complete work accurately and within established timelines
Experience leading people, projects, or both
Associate degree or equivalent experience
Experience supporting or leading testing activities within QNXT or closely related operational systems
Experience in Medicaid and Medicare claim processing
Knowledge of claims policies and procedures
Experience with systems management
Experience with Microsoft SQL Server
Advanced proficiency with Microsoft Excel, Word, and Outlook
Strong leadership, communication, and collaboration skills
Ability to anticipate needs, solve problems, and drive results across teams
Availability during evenings and weekends may be required to support testing activity outside standard business hours

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to base pay
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being