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Business Strategy and Operations Analyst
CVS Health. Support Security & Infrastructure priorities, strategic initiatives, leadership rhythms, business reviews, and cross-functional planning for Health100 and PCW .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in strategy and operations, with a strong focus on UX/UI design, content management, and effective communication. Proficient in creating executive-level presentations and managing stakeholder communications across various platforms.
Highest-signal resume keywords
Executive PowerPoint Presentation CreationSharePoint Site Design and MaintenanceUX/UI Design and Information ArchitectureAdvanced Microsoft 365 SkillsContent Management and Communication Strategy
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UX/UI DesignContent ManagementProgram ManagementVisual StorytellingInformation ArchitectureAccessibility StandardsProject ManagementContent Lifecycle ManagementChange AdoptionBrand Standards Maintenance
Soft Skills
Excellent Writing SkillsEditing SkillsStakeholder ManagementOrganizational SkillsCommunication Effectiveness
Tools & Technologies
Microsoft PowerPointMicrosoft SharePointMicrosoft TeamsMicrosoft OutlookMicrosoft WordFigmaAdobe Creative SuiteCanva
Industry Keywords
Strategy and OperationsBusiness OperationsProduct OperationsExecutive CommunicationsOrganizational Messaging
About the role
Key responsibilities & impact- Support Security & Infrastructure priorities, strategic initiatives, leadership rhythms, business reviews, and cross-functional planning for Health100 and PCW
- Track deliverables, decisions, milestones, dependencies, risks, and action items
- Improve workflows, templates, governance, and quality controls
- Coordinate stakeholder input, reviews, approvals, timelines, and publishing readiness
- Own the design and development of executive presentations, strategic roadmaps, business reviews, town halls, scorecards, and leadership updates
- Translate technical concepts, data, risks, and initiatives into concise narratives and executive-ready materials
- Maintain reusable PowerPoint templates, layouts, visual standards, and presentation libraries
- Own the UX/UI, structure, governance, and ongoing maintenance of Security & Infrastructure SharePoint sites, portals, and resource hubs
- Improve navigation, accessibility, information architecture, organization, and content discoverability
- Establish publishing standards, ownership, review cycles, and content lifecycle practices
- Own newsletters, leadership updates, announcements, service communications, and organizational messaging from intake through distribution
- Develop communication plans and content calendars
- Recommend channels and formats based on audience, urgency, sensitivity, and desired action
- Tailor messaging and calls to action for executive, technical, business, and enterprise audiences
- Coordinate approved communications through Health100 and PCW shared mailboxes and channels
- Partner with Product, Security, Infrastructure, Operations, and leadership teams
- Advise stakeholders on presentation strategy, user-centered content, SharePoint experiences, and communication effectiveness
Requirements
What you’ll need- 5+ years of experience in strategy and operations, business or product operations, UX/UI, communications, content management, program management, or a related field
- Experience creating executive PowerPoint presentations, strategic business reviews, and leadership communications
- Experience designing, building, or maintaining SharePoint sites, intranet portals, or digital content experiences
- Working knowledge of UX/UI, accessibility, information architecture, and user-centered content design
- Excellent writing, editing, visual storytelling, and content-organization skills
- Advanced PowerPoint proficiency and strong Microsoft 365 skills, including SharePoint, Teams, Outlook, and Word
- Ability to translate complex technical and business information into clear, actionable content
- Proven ability to manage multiple projects, stakeholders, reviews, approvals, and deadlines
- Preferred: experience supporting Security, Infrastructure, Engineering, Product, Technology, or enterprise operations
- Preferred: experience in a Strategy & Operations, Business Operations, Product Operations, Program Management, or Chief of Staff function
- Preferred: proficiency with Figma, Adobe Creative Suite, Canva, or similar design tools
- Preferred: experience supporting executive communications, town halls, newsletters, shared mailboxes, and broad organizational updates
- Preferred: knowledge of change adoption, communication governance, inclusive design, accessibility, and content lifecycle management
- Preferred: experience maintaining brand standards, reusable content assets, and knowledge libraries
Benefits
Comp & perks- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being, based on eligibility