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CVS Health

Care Manager Registered Nurse – Field

CVS Health

. Collaborate and inform the case management process using critical thinking and judgment .

Posted 10/14/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $66,575 - $142,576 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and healthcare facilitation, with a strong focus on serving Medicare and Medicaid dual-eligible members. Proficient in using care management tools, effective communication, and problem-solving skills while working independently in a virtual environment.

Highest-signal resume keywords
Registered Nurse LicenseClinical Practical ExperienceHealthcare Outcomes FacilitationMicrosoft Office 365 ProficiencyAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Case ManagementAppointment SchedulingHealthcare FacilitationAnalytical SkillsProblem-Solving SkillsMultiple System NavigationTechnical Issue ResolutionCare Management ToolsEHR Portal AccessHIPAA Compliance
Soft Skills
Effective CommunicationOrganizational SkillsInterpersonal SkillsIndependent ThinkingOpenness to Learning
Tools & Technologies
MS WordExcelOutlookPowerPointMicrosoft Office 365Google WorkspaceVPNTeams MessagingVirtual Meeting PlatformsSecure Systems
Certifications & Qualifications
Registered Nurse License in IllinoisAssociate's Degree
Industry Keywords
MedicareMedicaidDual-Eligible MembersSocial Determinants of HealthEast Central IllinoisHealthcare OutcomesVirtual Work EnvironmentCollaborationCommunity OrganizationsHealth Challenges

About the role

Key responsibilities & impact
  • Collaborate and inform the case management process using critical thinking and judgment
  • Facilitate appropriate healthcare outcomes for members
  • Assist with appointment scheduling
  • Identify and assist members with accessing benefits and education
  • Use care management tools and resources
  • Serve Medicare and Medicaid dual-eligible members with complex health and social challenges
  • Collaborate with members, providers, and community organizations
  • Address members’ health care and social determinant needs
  • Travel throughout East Central Illinois, including Champaign, Vermilion, Ford, Piatt, Douglas, Coles, and Edgar counties
  • Work from a designated home virtual work location and collaborate with teams virtually

Requirements

What you’ll need
  • Must reside in the state of Illinois
  • Must possess reliable transportation and be willing and able to travel up to 50-75% of the time from home location in and around East Central Illinois
  • Minimum 3-5 years clinical practical experience
  • Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
  • Excellent analytical and problem-solving skills
  • Effective communications, organizational, and interpersonal skills
  • Ability to work independently
  • Effective computer skills including navigating multiple systems and keyboarding
  • Proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as proprietary applications
  • Associate's degree required
  • Active and unencumbered Registered Nurse license in the state of Illinois
  • Direct/hardwired internet connection with minimum 25 Mbps download and 3 Mbps upload; WiFi and satellite internet are not permitted
  • Quiet, secure and private designated home virtual work location compliant with CVS Health and HIPAA guidelines
  • Must work within the state and city where currently living
  • Must provide own workspace furniture
  • Ability to use multiple monitors and navigate multiple applications
  • Ability to communicate via email, calendar invites, Teams messaging, and virtual meetings
  • Experience with Microsoft Office 365 applications or similar Google Workspace
  • Ability to log in to secure systems such as VPN and EHR portals, maintain security practices, and recognize suspicious emails or links
  • Ability to resolve common technical issues independently
  • Openness to learning new skills

Benefits

Comp & perks
  • Mileage is reimbursed per company expense reimbursement policy
  • CVS Health bonus, commission or short-term incentive program in addition to base pay
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • Company-provided equipment (keyboard, monitor, computer, headset, etc.)