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Care Manager Registered Nurse – Field
CVS Health. Collaborate and inform the case management process using critical thinking and judgment .
Posted 10/14/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $66,575 - $142,576 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in case management and healthcare facilitation, with a strong focus on serving Medicare and Medicaid dual-eligible members. Proficient in using care management tools, effective communication, and problem-solving skills while working independently in a virtual environment.
Highest-signal resume keywords
Registered Nurse LicenseClinical Practical ExperienceHealthcare Outcomes FacilitationMicrosoft Office 365 ProficiencyAnalytical and Problem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case ManagementAppointment SchedulingHealthcare FacilitationAnalytical SkillsProblem-Solving SkillsMultiple System NavigationTechnical Issue ResolutionCare Management ToolsEHR Portal AccessHIPAA Compliance
Soft Skills
Effective CommunicationOrganizational SkillsInterpersonal SkillsIndependent ThinkingOpenness to Learning
Tools & Technologies
MS WordExcelOutlookPowerPointMicrosoft Office 365Google WorkspaceVPNTeams MessagingVirtual Meeting PlatformsSecure Systems
Certifications & Qualifications
Registered Nurse License in IllinoisAssociate's Degree
Industry Keywords
MedicareMedicaidDual-Eligible MembersSocial Determinants of HealthEast Central IllinoisHealthcare OutcomesVirtual Work EnvironmentCollaborationCommunity OrganizationsHealth Challenges
About the role
Key responsibilities & impact- Collaborate and inform the case management process using critical thinking and judgment
- Facilitate appropriate healthcare outcomes for members
- Assist with appointment scheduling
- Identify and assist members with accessing benefits and education
- Use care management tools and resources
- Serve Medicare and Medicaid dual-eligible members with complex health and social challenges
- Collaborate with members, providers, and community organizations
- Address members’ health care and social determinant needs
- Travel throughout East Central Illinois, including Champaign, Vermilion, Ford, Piatt, Douglas, Coles, and Edgar counties
- Work from a designated home virtual work location and collaborate with teams virtually
Requirements
What you’ll need- Must reside in the state of Illinois
- Must possess reliable transportation and be willing and able to travel up to 50-75% of the time from home location in and around East Central Illinois
- Minimum 3-5 years clinical practical experience
- Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
- Excellent analytical and problem-solving skills
- Effective communications, organizational, and interpersonal skills
- Ability to work independently
- Effective computer skills including navigating multiple systems and keyboarding
- Proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as proprietary applications
- Associate's degree required
- Active and unencumbered Registered Nurse license in the state of Illinois
- Direct/hardwired internet connection with minimum 25 Mbps download and 3 Mbps upload; WiFi and satellite internet are not permitted
- Quiet, secure and private designated home virtual work location compliant with CVS Health and HIPAA guidelines
- Must work within the state and city where currently living
- Must provide own workspace furniture
- Ability to use multiple monitors and navigate multiple applications
- Ability to communicate via email, calendar invites, Teams messaging, and virtual meetings
- Experience with Microsoft Office 365 applications or similar Google Workspace
- Ability to log in to secure systems such as VPN and EHR portals, maintain security practices, and recognize suspicious emails or links
- Ability to resolve common technical issues independently
- Openness to learning new skills
Benefits
Comp & perks- Mileage is reimbursed per company expense reimbursement policy
- CVS Health bonus, commission or short-term incentive program in addition to base pay
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting physical, emotional, and financial well-being
- Company-provided equipment (keyboard, monitor, computer, headset, etc.)