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CVS Health

Care Manager, Registered Nurse - Field

CVS Health

. Utilize critical thinking and judgment to collaborate and inform the case management process .

Posted 10/14/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $66,575 - $142,576 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management, healthcare coordination, and effective communication while utilizing analytical skills to facilitate positive healthcare outcomes. Proficient in using care management tools and navigating multiple systems to support members' needs.

Highest-signal resume keywords
Registered Nurse LicenseCare Management ExperienceAnalytical SkillsEffective CommunicationMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical Practical ExperienceAppointment SchedulingBenefit Access AssistanceProblem-Solving SkillsMultiple Systems NavigationDigital Communication ToolsEHR Portal AccessTechnical Issue ResolutionCare Management ToolsDischarge Planning
Soft Skills
Critical ThinkingInterpersonal SkillsOrganizational SkillsIndependent WorkConfidence in Virtual Collaboration
Tools & Technologies
MS WordMS ExcelMS OutlookMS PowerPointMicrosoft Office 365Google WorkspaceVPNSecure Systems AccessMultiple MonitorsVirtual Meeting Tools
Certifications & Qualifications
Registered Nurse License in IllinoisCertified Case Manager (Preferred)
Industry Keywords
Healthcare OutcomesSocial Determinants of HealthHome Health Care CoordinationHIPAA ComplianceMetro East/Southern Illinois

About the role

Key responsibilities & impact
  • Utilize critical thinking and judgment to collaborate and inform the case management process
  • Facilitate appropriate healthcare outcomes for members
  • Assist with appointment scheduling
  • Identify and assist members with accessing benefits and education
  • Use care management tools and resources
  • Collaborate with members, providers, and community organizations
  • Address members’ health care and social determinant needs
  • Travel up to 75% throughout Metro East/Southern Illinois and surrounding counties
  • Work independently from home while connecting with teams virtually

Requirements

What you’ll need
  • Must reside in the state of Illinois
  • Must possess reliable transportation and be willing and able to travel up to 75% of the time from home location in and around Metro East/Southern Illinois
  • Minimum 3-5 years clinical practical experience
  • Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
  • Excellent analytical and problem-solving skills
  • Effective communications, organizational, and interpersonal skills
  • Ability to work independently
  • Effective computer skills including navigating multiple systems and keyboarding
  • Proficiency with MS Word, Excel, Outlook, PowerPoint, and proprietary applications
  • Associate's degree required
  • Active and unencumbered Registered Nurse license in the state of Illinois
  • Direct/hardwired internet connection with minimum 25 Mbps download and 3 Mbps upload; WiFi and satellite internet are not permitted
  • Quiet, secure, private designated home work location compliant with CVS Health and HIPAA guidelines
  • Must work within the state and city where currently living
  • Must provide own workspace furniture
  • Ability to use multiple monitors and applications simultaneously
  • Ability to use digital communication tools and virtual meetings
  • Experience with Microsoft Office 365 or similar Google Workspace
  • Ability to access secure systems such as VPN and EHR portals and follow security practices
  • Ability to resolve common technical issues independently
  • Preferred: 2-3 years Care Management, discharge planning and/or home health care coordination experience
  • Preferred: Certified Case Manager
  • Bilingual preferred

Benefits

Comp & perks
  • Mileage is reimbursed per company expense reimbursement policy
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting physical, emotional, and financial well-being
  • CVS Health bonus, commission or short-term incentive program in addition to base pay range
  • Company-provided equipment (keyboard, monitor, computer, headset, etc.)