Case Management Analyst

CVS Health

. Coordinate care to support optimal member health outcomes .

Posted 11/12/2026full-timeMarion • Illinois • United StatesJuniorMid-Level💰 $21 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination, case management, and member engagement to optimize health outcomes. Proficient in developing care plans, utilizing data analysis, and ensuring compliance with regulatory standards.

Highest-signal resume keywords

Care CoordinationCase ManagementBehavioral Health ExperienceData AnalysisCare Plan Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Management ToolsData AnalysisDischarge PlanningManaged Care ExperienceBehavioral Health Knowledge

Soft Skills

CommunicationCoachingMotivational TechniquesCollaborationMember Engagement

Tools & Technologies

Microsoft Office Suite

Certifications & Qualifications

Bachelor's Degree in Behavioral HealthMaster's Level Clinician

Industry Keywords

Social ServicesHuman ServicesQuality Management GuidelinesRegulatory StandardsMember Benefits

About the role

Key responsibilities & impact

Coordinate care to support optimal member health outcomes
Provide education and facilitate access to appropriate healthcare services
Use care management tools and data analysis to assess member needs and identify risks
Develop and implement effective care plans
Collaborate with internal teams, providers, and external resources to address barriers
Improve quality of care and ensure services align with member benefits
Promote member engagement, informed decision-making, and healthy behavior changes through communication, coaching, and motivational techniques
Monitor care plan progress and document activities
Ensure compliance with regulatory standards, company policies, and quality management guidelines

Requirements

What you’ll need

2 or more years of behavioral health, social services or human services field experience
2 or more years of case management experience
Must reside in Williamson County, Illinois or surrounding areas
Must possess reliable transportation
Willingness and ability to travel up to 75% of the time
Bachelor's Degree or non-licensed Master's level clinician required
Degree in behavioral health or human services, including psychology, social work, marriage and family counseling
Discharge Planning and/or Managed Care (MCO) experience preferred
Microsoft Office Suite experience preferred

Benefits

Comp & perks

CVS Health bonus, commission or short-term incentive program in addition to base pay
Mileage reimbursement under the company expense reimbursement policy
Medical coverage
Dental coverage
Vision coverage
Paid time off
Retirement savings options
Wellness programs
Other resources supporting physical, emotional, and financial well-being, based on eligibility